Supervisor – Housekeeping

Holiday Inn and Suites Vancouver Downtown; Vancouver; On-site; CAD 28,000 - 37,000; Full time

Benefits offered by this job

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Job summary

Holiday Inn and Suites Vancouver Downtown is seeking a Supervisor of Housekeeping to lead daily housekeeping operations, ensuring guest rooms and public areas meet high cleanliness standards.

You will recruit, train, and schedule staff, conduct inspections, manage inventory, and respond to guest requests, delivering exceptional hospitality. This on-site role supports a downtown Vancouver property with an inclusive, growth-oriented team culture.

Qualifications

• Proven experience in hotel housekeeping or custodial services within a hospitality environment.
• Strong knowledge of cleaning techniques, industrial cleaning equipment, and safety protocols.
• Leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent communication skills to coordinate with staff and interact professionally with guests.
• Ability to perform physically demanding tasks including standing for long periods, lifting supplies, and bending frequently.
• Attention to detail with a commitment to maintaining high cleanliness standards.
• Prior supervisory or team lead experience in custodial or hospitality settings is preferred.
• Embark on a rewarding career where your leadership directly impacts guest satisfaction! We are committed to fostering an inclusive environment that values your skills in cleaning, hospitality, and team management. Join us in creating memorable experiences through impeccable cleanliness and exceptional service.

Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient and thorough cleaning of guest rooms, public areas, and back-of-house spaces.
• Conduct regular inspections to maintain cleanliness standards, safety protocols, and hygiene practices across all areas.
• Train new team members on cleaning procedures, safety guidelines, and customer service expectations.
• Schedule shifts and assign tasks to optimize team productivity while ensuring coverage during peak times.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as needed to prevent shortages.
• Address guest requests and concerns promptly, ensuring a positive experience for all visitors.
• Enforce health and safety regulations related to industrial cleaning, custodial procedures, and hospitality standards.

Skills

Leadership

Supervisory experience

Staff training

Communication skills

Physical stamina

Job description

• Holiday Inn and Suites Vancouver Downtown
• Full Time|
• Permanent
• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

Join our dynamic hospitality team as a Supervisor of Housekeeping, where your leadership will elevate guest experiences through exceptional cleanliness and service. In this vital role, you will oversee daily housekeeping operations, ensure high standards of cleanliness, and motivate your team to deliver outstanding hospitality. Your proactive approach and attention to detail will create a welcoming environment that guests love and remember.

Duties

• Supervise and coordinate housekeeping staff to ensure efficient and thorough cleaning of guest rooms, public areas, and back-of-house spaces
• Conduct regular inspections to maintain cleanliness standards, safety protocols, and hygiene practices across all areas
• Train new team members on cleaning procedures, safety guidelines, and customer service expectations
• Schedule shifts and assign tasks to optimize team productivity while ensuring coverage during peak times
• Monitor inventory levels of cleaning supplies and equipment, placing orders as needed to prevent shortages
• Address guest requests and concerns promptly, ensuring a positive experience for all visitors
• Enforce health and safety regulations related to industrial cleaning, custodial procedures, and hospitality standards

Responsibilities & Qualifications

Requirements

• Proven experience in hotel housekeeping or custodial services within a hospitality environment
• Strong knowledge of cleaning techniques, industrial cleaning equipment, and safety protocols
• Leadership skills with the ability to motivate and manage a diverse team effectively
• Excellent communication skills to coordinate with staff and interact professionally with guests
• Ability to perform physically demanding tasks including standing for long periods, lifting supplies, and bending frequently
• Attention to detail with a commitment to maintaining high cleanliness standards
• Prior supervisory or team lead experience in custodial or hospitality settings is preferred
• Embark on a rewarding career where your leadership directly impacts guest satisfaction! We are committed to fostering an inclusive environment that values your skills in cleaning, hospitality, and team management. Join us in creating memorable experiences through impeccable cleanliness and exceptional service.

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Other Perks/Benefits

• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care