Supervisor Food Service Full-Time

Compass Group Canada (Beaver) Ltd.; Canada; On-site; CAD 22,000 - 31,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a Day Shift Cafeteria Supervisor to oversee breakfast and lunch operations. You will supervise team members, ensure high standards of service, and help with food preparation and merchandising in a fast-paced environment.

The role runs Monday to Friday, 6:00 AM to 2:00 PM, with some weekend requirements. You will manage staff, monitor inventories, control costs, and uphold food safety and sanitation programs across the cafe.

Qualifications

• Previous food service or supervisory experience is preferred.
• Reliable, detail-oriented, organized, and professional.
• Ability to lead by example and create a positive experience for staff and guests.

Responsibilities

• Supervise multiple food service units under the Shift Manager.
• Oversee production, cash readings, staff scheduling, and training.
• Track inventories, sales, labour and food costs; generate reports on a weekly basis.
• Provide excellent customer service and address guest issues promptly.
• Ensure compliance with QA, OHSA, WHMIS and HACCP standards.

Tools

Microsoft Office

Job description

How You Will Make An Impact

The Day Shift Cafeteria Supervisor is responsible for overseeing the daily operations of the cafeteria during breakfast and lunch service. This role includes supervising team members, ensuring excellent customer service, maintaining food safety and sanitation standards, assisting with food preparation and merchandising, and supporting smooth day-to-day operations in a fast-paced environment.

Schedule is Monday to Friday, 6:00 AM to 2:00 PM, with some weekends required.

As a Day Shift Cafeteria Supervisor, You Will

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

About You

• Must be available to work Monday to Friday - 6:00am EST to 2:00pm EST.
• Previous food service or supervisory experience is preferred.
• The ideal candidate is reliable, detail-oriented, organized, and professional, with the ability to lead by example and create a positive experience for both staff and guests.
• Must be comfortable working in a busy industrial setting and able to stand and walk for extended periods.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

The hourly wage for this role is $19.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that is one of our greatest strengths. We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.