General Help, Part Time

Compass Group Canada; Ottawa; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Health Benefits

Career opportunities

Mental Health & Wellness

Job summary

Compass Group Canada is seeking a General Help Associate to support the Food Services team across cafeteria, service counters, and catering tasks in Ottawa. You will assist with basic food preparation, customer service, and daily operations to ensure a positive guest experience.

The role emphasizes flexibility to work across different service areas and strong teamwork. The position highlights competitive compensation and a focus on safety, hygiene, and guest satisfaction, with AI screening noted

Qualifications

• Experience in a cafeteria, restaurant, food service operation, or other food service environment is an asset.
• Experience operating a cash register is an asset.
• Strong time management and organizational skills, with the ability to manage a demanding workload and adapt to different tasks.
• The ability to work independently while collaborating effectively with a team.

Responsibilities

• Work across various food service positions and areas, including the cafeteria, service counters, cash registers, and serving lines.
• Perform basic food preparation and setup, including washing, peeling, cutting, and preparing fruits and vegetables.
• Provide efficient, courteous, and welcoming service in the various cafeteria and food service areas.
• Greet and serve consumers professionally, ensuring excellent food service and a positive customer experience.
• Operate the cash register, process transactions, and provide professional customer service.
• Transport pots, kettles, and food trays to workstations, ovens, and refrigerators in accordance with safety standards.
• Store food in designated areas while following proper packaging, dating, food safety, and stock rotation procedures.
• Follow approved recipes and production standards to ensure food quality, appropriate serving temperatures, and standard portion sizes.
• Monitor food temperatures and notify cooks of any temperatures that do not meet established standards.
• Distribute supplies, utensils, and small equipment as required by the food service operation.
• Restock vending machines and perform basic maintenance as required.
• Assist with the preparation and execution of catering services, including the preparation, transportation, setup, and service of food and supplies.
• Deliver food, supplies, or equipment as required by the operation.
• Plan daily food requirements and contribute to supply and inventory management.
• Perform general cleaning and maintenance duties in the cafeteria and facilities to maintain a clean, safe, and welcoming environment.
• Empty garbage and dispose of waste in designated areas.
• Address consumer concerns professionally and communicate relevant information to the supervisor.
• Ensure compliance with hygiene, food safety, sanitation, and safety standards at all times.

Skills

Customer service

Time management

Teamwork

Flexibility

Tools

Cash register

Job description

As a General Help Associate, you will play an essential role in creating a positive experience for our consumers. You will be a versatile member of the Food Services team and may be required to work in various areas of the cafeteria, food preparation, and service operations, depending on operational needs. You will participate in basic food preparation and setup, provide courteous and efficient service at various service counters, operate the cash register, and contribute to the cleanliness and smooth operation of the facilities. You may also be required to restock vending machines, make deliveries, and assist with catering services. As a Food Services Associate, your customer service skills, versatility, and team spirit will contribute to creating a pleasant, welcoming, and positive experience for everyone.

This is an English-speaking position. French is not required.

Essential Duties And Responsibilities

• Work across various food service positions and areas, including the cafeteria, service counters, cash registers, and serving lines, according to operational needs.
• Perform basic food preparation and setup, including washing, peeling, cutting, and preparing fruits and vegetables.
• Provide efficient, courteous, and welcoming service in the various cafeteria and food service areas.
• Greet and serve consumers professionally, ensuring excellent food service and a positive customer experience.
• Operate the cash register, process transactions, and provide professional customer service.
• Transport pots, kettles, and food trays to workstations, ovens, and refrigerators in accordance with safety standards.
• Store food in designated areas while following proper packaging, dating, food safety, and stock rotation procedures.
• Follow approved recipes and production standards to ensure food quality, appropriate serving temperatures, and standard portion sizes.
• Monitor food temperatures and notify cooks of any temperatures that do not meet established standards.
• Distribute supplies, utensils, and small equipment as required by the food service operation.
• Restock vending machines and perform basic maintenance as required.
• Assist with the preparation and execution of catering services, including the preparation, transportation, setup, and service of food and supplies.
• Deliver food, supplies, or equipment as required by the operation.
• Plan daily food requirements and contribute to supply and inventory management.
• Perform general cleaning and maintenance duties in the cafeteria and facilities to maintain a clean, safe, and welcoming environment.
• Empty garbage and dispose of waste in designated areas.
• Address consumer concerns professionally and communicate relevant information to the supervisor.
• Ensure compliance with hygiene, food safety, sanitation, and safety standards at all times.
• Perform other related duties as required to support the smooth operation of Food Services.

Qualifications

Are you a versatile and energetic individual who enjoys working in an environment where every day can be different? You may be the person we are looking for!

To be successful in this Food Services Associate role, you have:

• Experience in a cafeteria, restaurant, food service operation, or other food service environment is an asset.
• Experience in the food or food service industry, including healthcare, hotels, restaurants, or quick-service establishments, is an asset.
• Experience operating a cash register is an asset.
• Strong time management and organizational skills, with the ability to effectively manage a demanding workload and adapt to different tasks.
• The ability to work independently while collaborating effectively with a team.
• Strong customer service skills and a positive, professional attitude.
• Knowledge of hygiene, sanitation, and food safety practices is an asset.
• The physical ability to perform the duties associated with the position, including food preparation, serving, cleaning, moving supplies, and transporting equipment.

If you are reliable, resourceful, versatile, and service-oriented, we would be happy to welcome you to our team!

The hourly wage for this position is 17.60$. Final compensation will be determined based on skills, experience, qualifications, and internal equity.

We are committed to providing competitive compensation and complying with all applicable pay transparency laws. Additional information about our total rewards program will be shared by the Talent Acquisition team throughout the hiring process.

Canadian Work Experience Is Not Required For This Position.

Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and application screening process.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.