Supervisor, Full Time

Compass Group Canada (Beaver) Ltd.; Welland; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Great place to work

Health benefits

Career opportunities

Mental health resources

Job summary

Compass Group Canada (Beaver) Ltd. in Welland, Ontario, is seeking a Full Time Day shift Supervisor to assist Shift Managers in supervising multiple food service units.

You will oversee production, ensure cash readings, and help hire and train staff while maintaining high standards of service. The role emphasizes strong communication with café patrons, adherence to health and safety programs including WHMIS, and ensuring a clean, safe kitchen.

Qualifications

• Experience supervising multiple food service units.
• Ability to hire and train employees.
• Ensure compliance with health and safety and WHMIS.
• Proven ability to manage inventory, reports and labor costs.

Responsibilities

• Supervise production and cash readings.
• Schedule staff hours and manage associates.
• Assist Shift Manager with labor relations and issue resolution.
• Maintain health and safety compliance (WHMIS) and clean work areas.
• Wash, rinse, sanitize and organize dishes and kitchen equipment.

Skills

Team leadership

Staff scheduling

Customer service

Communication skills

Time management

Tools

Microsoft Office

Job description

Full Time Day shift Supervisor.

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Food preparation and cooking as needed
• Ability to work both independently and in team setting as required.
• Previous food service experience in hotel, restaurant, or fast food is considered an asset.
• Physical ability to carry out the duties of the position. Minor heavy lifting may be involved (up to 40 lb.)
• Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
• Excellent verbal and written communication and interpersonal skills.
• Manage time and resources to ensure that work is completed efficiently.
• Superior attention to detail. Ability to establish and maintain good working relationships and work cooperatively with team members.
• Able to work in a fast-paced environment with changing work priorities Proficient with Microsoft Office, specifically Word and Excel.
• Maintain a clean and safe work area, adhering to food safety and health standards
• Prioritize and delegate tasks in kitchen layout and prep
• Advise management of purchasing requirements with a focus on minimizing waste and avoiding product shortage
• Wash, rinse, sanitize, and organize dishes, utensils, and kitchen equipment.
• Maintain the cleanliness and organization of the dishwashing area and surrounding workplace areas.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.