SUPERVISOR FLEET SERVICES

Toronto; Toronto; On-site; CAD 89,000 - 133,000; Full time

Job summary

The City of Toronto’s Fleet Services Division is seeking a Fleet Maintenance Supervisor to lead a large maintenance garage across multiple locations. You will manage daily operations, supervise staff, and ensure timely maintenance and high customer service levels while complying with all relevant legislation.

You will implement maintenance programs, coach teams, monitor performance metrics, and coordinate with fleet procurement and finance.

Qualifications

• Certification as a Journeyperson is required or equivalent combination of education and experience.
• Extensive experience in vehicle maintenance within a large complex fleet.
• Experience implementing and coordinating a preventative maintenance program in a fleet environment.
• Proven leadership experience with coaching, training and accountability.
• Strong knowledge of fleet analytics and data-driven performance measures.
• Valid Ontario driver’s license (G) and ability to obtain City driver permit.

Responsibilities

• Implement detailed plans and policies to support the Division's strategic vision for fleet maintenance.
• Supervise, motivate and train staff; ensure teamwork, quality and performance.
• Oversee day-to-day operations, scheduling, work review, vacations/overtime and performance evaluations.
• Manage assigned budget and external parts & service contracts.
• Prioritize maintenance, preventive maintenance and repairs for City vehicles and equipment.
• Ensure repairs comply with Ontario Highway Traffic Act and related safety standards.
• Maintain accurate vehicle records in Fleet Maintenance Information System (M5).
• Meet key performance indicators such as work order closure and vehicle availability.

Skills

Leadership

Budget management

Analytical thinking

Communication

Fleet operations knowledge

Team supervision

Education

Journeyperson Truck & Coach (310T)

Automotive (310S) Journeyperson

Heavy Duty Equipment Technician (421A)

Tools

AssetWorks Fleet Focus (M5)

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• Division & Section: Fleet Services, Fleet Svcs Maintenance Operations
• Work Location: Various Locations
• Job Type & Duration: Full-time,Permanent Vacancy
  Salary Range:$ 89,337 - $132,880
• Shift Information: Various Shifts - 40 Hours Per Week (Mon-Fri)
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 03-Nov-2026 to 17-Nov-2026

The City of Toronto's Fleet Services Division (FSD) provides a full range of fleet management services for City Divisions and Agencies. We direct the management of the City’s fleet including the acquisition, maintenance and disposal of assets; along with the City’s industry leading Green Fleet Plan and fuel management infrastructure. The City of Toronto has the largest municipal fleet in Canada and one of the most complex Fleets in North America.

Major Responsibilities

Comprised of a team of diverse and dynamic Fleet professionals, the City of Toronto's Fleet Services is striving towards becoming a leader within the industry, modernizing our operations and utilizing analytics to drive our strategic vision. With up to 1000 vehicles assigned to a garage, the Fleet Maintenance Supervisormanages an efficient garage operation with a high standard of customer service, ensuring compliance to scheduled maintenance programs and is accountable to meet maintenance delivery timelines. Ensuring adherence to City Policy, Human Rights Code, and other legislation, the Supervisor leads a team of maintenance professionals and works collaboratively with their Fleet peers to contribute to the ongoing development, implementation and roll out of new and innovative maintenance programs. A seasoned mechanical expert, you will manage and assign work to produce the best use of human and physical resources to ensure vehicle compliance to legislative requirements and timely turnaround of vehicle maintenance.

As a Fleet expert you will work collaboratively with operating Divisions, coaching on preventative maintenance programs, in particular, identifying methods to minimize vehicle failure, improve total cost of ownership and educate on driver/vehicle behaviour and best practices. Promoting the use of accurate vehicle and equipment records, as Supervisor you understand the need to demonstrate compliance with legislation as well as being a valuable source of information on the potential design and procurement of future replacement vehicles.

As the leader of your maintenance team, you will be involved in all aspects of staff hiring, providing input into vendor contract documentation/vendor management, as well, support client and Fleet Procurement in future vehicle purchases.

This is an exciting opportunity for an individual that is knowledgeable in the operation of a Fleet Maintenance garage, able to communicate with staff and clients and promote a high level of commitment to reliable customer service delivery.

Your primary responsibilities as a Fleet Maintenance Supervisor will be varied, but priorities will include:

Implement detailed plans and recommend policies/proceduresregardingfleet maintenance program-specific requirements to support the Division's strategic vision.

Supervise, motivate and train assigned staff, ensuring effective teamwork,high standardsof work quality and organizational performance, and continuous learning, and encouraging innovation in others.

Supervise the day-to-day operations of all assigned fleet maintenance staff, including scheduling, assigning,reviewingand monitoringthe completion of assigned work, authorizing and coordinating vacation/overtime andevaluating staff performance, hearinggrievancesand recommending disciplinary action when necessary.

Provide input into, and administer, assigned budget, ensuring that expenditures are controlled andmaintainedwithin approved budget limitations, including management of external parts & service contracts.

Administer and prioritize maintenance, preventative maintenance and repair of City vehicles and equipment.

Ensure that the repairs to vehicles and equipment are donein accordance withthe Ontario Highway Traffic Act.

Ensure that work procedures are in accordance with the Occupational Health and Safety Act and other municipal or provincial and federal statutes plus any regulations or policies, i.e., WHMIS and Ontario Ministry of Transportation (MTO) standards, Ozone Depletion Permit (ODP), Drive Clean and compliance to all Environmental Protection Act provisions.

Support continued development and technician training including providing technical guidance and jobassistanceto ensure all repairs are completed to Divisional standard.

Maintainaccuratevehicle records in Fleet Maintenance Information System (M5), open/update work orders, attach documentation, approve parts, authorize recommendedrepairsand close work orders intimelymanner.

Responsible to meet key performance indicators including but not limited to work order closure, preventive maintenance compliance, vehicledowntimeand client vehicle availability.

Ensure proper records aremaintainedin compliance with the Commercial Vehicle Operating Requirements (CVOR) program.

Ensure the accuracy of estimates for the release of the purchase order andassistsFleet – Financial services with invoice reconciliation.

Key Qualifications

Your application must describe your qualifications as they relate to:

Certification as a Journeyperson Truck and Coach (310T) Technician, an Automotive (310S) Journeyperson orHeavy DutyEquipment Technician (421A) certificates may be considered, or an equivalent combination of education and experience relevant to the position.

Extensive experience in vehicle (heavy and light equipment or vehicles Class 1 to 8) maintenance within a large complex fleet.

Experience implementing,coordinatingandmaintaininga preventative maintenance and repair program in a fleet or comparable environment.

Considerable experience in leading, coaching, motivating, training, mentoring employees, while providing work direction and holding people accountable.

Considerable experience with computerized Fleet Management Information Systems, maintenancereportingand analysis (AssetWorksFleet Focus – M5 – is preferred), with experience using Microsoft Word,Exceland PowerPoint.

Experience and knowledge with fleet analytics including descriptive,predictiveand prescriptive analytics.to measure and evaluate garage performance.

A valid class G Ontario driver's licence and the ability to obtain aCitydriver's permit.

Knowledge and ability withmaintaininga budget, adhering to contracts, authorizing financialtransactionsand recommending investments into garage tools and equipment.

Proven interpersonaland leadershipskills with an ability to develop andmaintaineffective working relationships, emphasizing high operational standards and the ability to build, develop and deliver a strong, consistent level of customer service.

Thorough knowledge of the Commercial Vehicle Operations Registration (CVOR) legislation and the National Safety Code Standard including the Periodic Mandatory Commercial Vehicle Inspections (PMCVI) and the Highway Traffic Act.

Thorough knowledge of the Human Rights Code, the Occupational Health and Safety Act and Regulations, Environmental ProtectionActand other related legislation/regulations.

Strong organizational, initiative,researchand analytical skills with the ability tomaintainaccurateand detailed records.

Proven ability to communicate effectively, both orally and in writing with a highly developed sense of discretion,judgementand political acumen to deal with sensitive and confidential matters.

Ability to be available to respond to emergencies or other work situations beyond the regular working day, asrequired, often on short notice.

Ability to be flexible and to work weekends,daysand evening shifts, at various Fleet Services locations, asrequired.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .