Supervisor, Facilities and Operations (Events)

Dalhousie University; Halifax; On-site; CAD 47,000 - 60,000; Full time

Job summary

Dalhousie University seeks a Supervisor for Facilities and Operations to oversee varsity home games and events. The role involves managing staff, ensuring high-quality services, and adhering to regulatory requirements in an engaging, dynamic environment. Ideal candidates will possess strong leadership, communication, and organizational skills, with a focus on fostering a positive student experience.

Benefits

Defined benefit pension plan

Health and dental plans

Employee assistance program

Tuition assistance program

Qualifications

• 3-5 years' related experience preferred.
• Ability to lead, coach, and manage student staff.
• Strong attention to detail and initiative.

Responsibilities

• Supervise 40-50 part-time event staff.
• Manage inventory and liquor licenses.
• Ensure compliance with service procedures.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Team leadership

Education

Business/Administrative Professional diploma

Tools

MS Office

Job description

Position Details

Position Information

Position Title Supervisor, Facilities and Operations (Events)

Department/Unit Dalplex

Location Halifax, Nova Scotia, Canada

Posting Number S119-25

Employee Group NSGEU Local 77

Position Type Regular, On-Going

Duration of Contract (if applicable)

Employment Type Full Time

Full-time Equivalency (FTE) 1.0 FTE

Salary $25.89 - $32.77 per hour ($47,119 - $59,644 per annum, 35 hours per week)

Classification C5

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Athletics and Recreation takes a holistic approach to enhancing the Dalhousie experience by creating and sharing ways to engage and connect students through physical activity and wellness, to contribute to student success. Reporting to the Director, Facilities and Operations, the Supervisor, Facilities and Operations’ primary focus is to supervise the operations of our varsity home games and other events. The position will also prepare the facility for all communications and event coordination in the delivery of varsity home games.

Key Responsibilities

• Supervise 40-50 part-time event student and casual staff including interviewing, hiring, training, scheduling, evaluating and performance management.
• Manage product selection, inventory control process, delivery and pick-up of concessions supplies, and maintain an accurate inventory of products. Manage liquor licenses and organize product pick-up from Dalhousie’s Bar Services.
• Ensure adherence to proper food, alcohol service, and cash handling procedures and protocols while delivering a high-quality guest experience.
• Adhere to and stay up to date on all AUS and U SPORTS requirements for all home varsity games pertaining to facility set up and field of play regulations.
• Assist with facilities reservations, operational activities, and staff supervision in all areas of facility operations as needed.
  
  

Note

The incumbent will be required to attend events during the evening and on weekends. Scheduling and compensation will be in accordance with the collective agreement.

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

• Business/Administrative Professional diploma with approximately three to five years’ related experience (or an equivalent combination of training and experience).
• Demonstrated excellent customer service, interpersonal and communication (verbal and written) skills.
• Proven ability to exercise initiative and work independently as well as in a team environment.
• Demonstrated ability to lead, coach, and supervise student staff.
• Demonstrated organizational skills and attention to detail are required.
• Proven proficiency in MS Office suite (Outlook, Excel, Word).
  
  

Assets

• Smart Serve or related alcohol service certification.
  
  

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies (https://www.dal.ca/dept/leaders.html), in particular:

• Self-Awareness & Professionalism
• Adaptability
• Knowledge & Thinking Skills
• Communication
• Service
  
  

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Bargaining unit employees ( NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity

Posting Detail Information

Number of Vacancies One (1)

Open Date 06/20/2025

Close Date 07/02/2025

Open Until Filled No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/19110