Halifax Infirmary Site Supervisor

CareerArc; Halifax; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in security services is seeking a Halifax Infirmary Site Supervisor to lead site operations and ensure a safe environment for both staff and clients. This role demands exceptional customer service skills, the ability to manage crises effectively, and a commitment to maintaining high standards of security. You will be responsible for supervising daily operations, conducting quality assurance checks, and ensuring compliance with all policies. Join a team that values respect, inclusion, and a positive workplace culture, and make a meaningful impact in your community. If you have a passion for helping others and thrive in dynamic environments, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• High School Diploma/GED required with First Aid/CPR certification.
• Strong customer service skills and crisis management experience are essential.

Responsibilities

• Supervise site operations and ensure adherence to security policies.
• Conduct regular quality assurance checks and manage staff effectively.
• Handle daily paperwork and maintain communication with staff and management.

Skills

Customer Service Skills

Crisis Management

Communication

Supervisory Skills

Education

High School Diploma/GED

First Aid/CPR Certification

Job description

Title: Halifax Infirmary Site Supervisor

Description: Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Description: The Site Supervisor is tasked with running the site and the operations of the site to the specifications laid out by the Client Service Manager (CSM), the client and the policies and procedures of Paladin Security. The Site Supervisor is also to foster a safe and energetic work environment for their team and to ensure their own duties and objectives are fulfilled. The Site Supervisor is responsible for the direct supervision and monitoring of all security related duties for their Site which they are in charge of. They are to ensure that all security operations are adhered to and that policies and procedures of both the client and Paladin Security Group are followed. You are responsible for all aspects of Paladin's day to day business at your site; you are the frontline representative and extension of the Paladin Management Team.

Specific Duties:

1. Run the shift and the staff effectively, including daily paperwork such as audit and review of daily incident reports, daily log sheet, contractor sign in/out sheet, shift sign in log, memo book and monthly audit forms.
2. Meet operational requirements including escorts, daily unlocks and lock ups, accesses, and emergency response (i.e. Fire alarms, first aid calls, etc).
3. Ensure all incidents reports written during shifts are legible and accounted for.
4. Maintain open communication amongst staff and with the CSM.
5. Ensure the office(s) used by the security team is kept clean and that all binders are audited weekly.
6. Develop or implement programs, initiatives or changes as needed or requested by the client or CSM.
7. Ensure the integrity of the key control and passes program.
8. Check pertinent email accounts and print off necessary memos for appropriate binders.
9. Conduct regular quality assurance checks with various departments and contacts within the site.
10. Regularly audit the notebooks of the officers ensuring high quality of security personnel.
11. Issue disciplinary citations or accolades and forward paperwork to the CSM.
12. Schedule and ensure staff are attired professionally according to Paladin's policies.
13. Carry out daily duties including checking emails, discussing events with previous shifts, and ensuring daily paperwork is completed.
14. Ensure training orientation checklists and needed courses have been completed by all staff.
15. Collect and analyze metrics on security incidents and activity, publish reports, and make presentations regarding trends in security activity.
16. Complete employee evaluations in a timely manner.
17. Attend unscheduled & scheduled meetings and respond to emergencies.
18. Ensure staff have read and understand Paladin's Occupational Health and Safety Policies & Procedures.
19. Report deficiencies or site issues to the CSM immediately.

Education Requirements: High School Diploma/GED, First Aid/CPR

Additional Information / Benefits: Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance.