Supervisor, Community Program – Group Fitness

SCPE; Markham; On-site; CAD 83,137 - 104,793; Full time

Job summary

SCPE in Markham seeks a Supervisor for Community Program – Group Fitness, responsible for delivering group fitness programs across recreation facilities. The role involves mentoring instructors, managing relationships with community stakeholders, and leading innovative fitness classes.

The ideal candidate will have supervisory experience in a fitness setting, a post-secondary qualification in recreation, and a valid Group Fitness Certification. The position supports a positive work environment and offers opportunities for professional development.

Qualifications

• Minimum three years full-time supervisory experience in a fitness center.
• Valid Group Fitness Certification mandatory.
• Proficiency in MS Office and virtual fitness platforms.

Responsibilities

• Assist in administration and supervision for group fitness services.
• Recruit, hire, and train part-time fitness staff.
• Plan and implement innovative group fitness classes.

Skills

Supervisory experience

Customer service excellence

Communication skills

Teamwork

Time management

Education

Post secondary education in recreation or related discipline

Tools

MS Office

Virtual fitness platforms

Job description

Supervisor, Community Program – Group Fitness
Salary Range:$ 83,137.00 To $104,793.00 Annually

Job Description

Reporting to the Community Program Coordinator, Group Fitness, the Community Program Supervisor-Group Fitness will work as part of the City of Markham Fitness Strategy team that is responsible for the delivery of all group fitness programs and services within all City of Markham recreation facilities. This position will mentor, support, motivate and provide guidance on performance management of all Group Fitness Instructors within the Centers while maintaining positive relationships with fellow area staff, residents, community groups and clients. The Community Program Supervisor will be a frontline Subject Matter Support to all fitness councilors and group fitness instructors.

Work Period

Work Term: Approximately 35 hours per week. Schedule: Primarily daytime shifts, with some evening and weekend requirements based on operational needs.

Duties

• Assist Community Recreation Coordinator – Group Fitness in providing administration and supervision for program services within the group fitness portfolio within the City of Markham Recreation Department.
• Assist in recruiting, hiring, training, scheduling, payroll and managing performance of part-time group fitness staff
• Assist with development and ongoing monitoring of operating budgets including identification of capital budget needs
• Assist in the development and implementation of an annual Training Plan
• Collaborate with internal stakeholders to establish season schedules that reflect the needs of the community
• Willingness to lead by example and conduct New Member Orientation appointments and teach a variety of Group Fitness Classes
• Plan and implement new and innovative group fitness classes that reflect industry trends and community needs
• Ensure an environment of customer service excellence exists when dealing with all internal and external stakeholders
• Assist with the preparation and presentation of promotional materials

Requirements

• Post secondary education (College diploma or University degree) in recreation or appropriate discipline.
• Minimum three years full-time supervisory experience in a fitness center setting with direct experience in Group Fitness
• Valid Group Fitness Certification mandatory
• Ability to teach a variety of Group Fitness Classes which includes Choreography-based classes
• Access to personal vehicle for frequent travel between sites is required.
• Personal Training Certification an asset
• Current certifications in Standard First Aid or Intermediate First Aid with CPR C and AED.
• Proficiency in MS office.
• Proficiency in a variety of virtual fitness platforms.
• Satisfactory VSS

Core Behaviours

• Service Excellence:Leads and supports staff in meeting or exceeding service standards when interacting with customers.
• Change & Innovation:Effectively implements change and supports and involves staff through change transitions.
• Teamwork & Relationship Building:Leads and supports staff in working together collaboratively, fosters teamwork and inclusion, and cultivates relationships.
• Communication:Models active listening and clear communication, and supports staff members in communicating effectively.
• Accountable Results Oriented:Role models ethical behaviour and accountability; clarifies expectations, policies and legislation and supports staff in meeting them.
• Management & Leadership:Supports a positive work environment, develops and enables staff, sets clear expectations, provides regular feedback, and addresses performance.

The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.