Fitness Coach

City of Richmond Hill; Richmond Hill; On-site; CAD 42,000 - 64,000; Full time

Job summary

The City of Richmond Hill is seeking a Fitness Coach to supervise members in the Fitness Centre, oversee tours/orientations, and deliver high-quality customer service.

Responsibilities include responding to inquiries, enforcing Centre rules, monitoring safety during workouts, demonstrating exercises, and liaising with staff and the public. Requires First Aid CPR-C and 2+ years in fitness. Flexibility for evenings/weekends is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to demonstrate City values of service, collaboration, care and courage.
• Demonstrated experience working with the public in a fitness/gym environment.
• Must be able to work a flexible schedule including evenings and weekends.
• Demonstrates good judgment and makes sound decisions.
• Shows commitment to personal growth, development, and leadership opportunities.

Responsibilities

• Provide friendly, courteous tours to potential clients.
• Respond to inquiries from and/or liaises with members, program participants and the general public.
• Enforce Fitness Centre rules and procedures in a professional manner.
• Monitor patrons using the fitness facility, observe exercise techniques and correct and/or advise on safe effective exercise principles.
• Knowledge of and demonstrate safe use of each piece of equipment.
• Inspect and clean fitness equipment to ensure safety and function.
• Keep the floor area clean of any dumbbells, weight plates, or other equipment that is out of place.
• Respond to First Aid emergencies in accordance to your First Aid Certification.
• Maintain excellent public relations at all time, with staff and the public.
• Perform other duties as assigned.

Skills

Customer service

Communication

Public interaction

Flexible schedule

Leadership

Decision making

Education

Kinesiology degree

Fitness diploma

Personal Training Specialist

Emergency First Aid with CPR-C

Job description

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Reporting to the Fitness Supervisors and Fitness Coordinator, the Fitness Coach will be responsible for the provision of on-site supervision of members in the Fitness Centre area, including facility tours, orientations, gym supervision, exercise demonstration, member motivation, delivery of quality customer service and associated liaison duties.

Key Duties and Responsibilities

• Provide friendly, courteous tours to potential clients.
• Respond to inquiries from and/or liaises with members, program participants and the general public.
• Enforce Fitness Centre rules and procedures in a professional manner.
• Monitor patrons using the fitness facility, observe exercise techniques and correct and/or advise on safe effective exercise principles.
• Knowledge of and demonstrate safe use of each piece of equipment. Have working knowledge of all equipment and the benefits of using it
• Inspect and clean fitness equipment to ensure safety and function.
• Keep the floor area clean of any dumbbells, weight plates, or other equipment that is out of place.
• Respond to First Aid emergencies in accordance to your First Aid Certification.
• Maintain excellent public relations at all time, with staff and the public.
• Perform other duties as assigned.

Education and Experience

• One or more of the following certifications: Kinesiology Degree; Fitness Diploma; Current Personal Training Specialist Certification with two or more years’ experience.
• Emergency First Aid with CPR-C
• Minimum 2 years’ experience in a fitness related discipline, including but not limited to: Group Exercise Instruction, Fitness Personal Trainer and Fitness Consultant

Required Skills/Knowledge

• Excellent customer service and communication skills.
• Ability to demonstrate the City’s corporate values of service, collaboration, care and courage.
• Ability to provide First Aid at the Emergency First Aid standard
• Demonstrated experience working with the public in a fitness/gym environment.
• Must be able to work a flexible schedule including evenings and weekends.
• Demonstrates good judgment and makes sound decisions
• Shows commitment to personal growth, development, and leadership opportunities
• Shares new ideas and challenges the status quo
• Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
• Takes initiative to participate in a culture of learning, mentoring, and sharing
• Contributes to building and being a part of a positive culture
• Demonstrate the City’s corporate values of care, collaboration, courage and service
• Requires satisfactory Police Vulnerable Sector Check
• Demonstrates personal leadership
• Builds people and culture
• Cultivates open communication
• Shapes the future
• Navigates and leads through complexity and change

We thank all candidates for their interest, however, only those under consideration will be contacted.

TheCity of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.