Supervisor

Duha Group; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Job summary

Duha Group is seeking a Production Lead to provide day-to-day leadership for Print Manufacturing, ensuring safe, efficient, high-quality production. You will act as a liaison between employees, Team Leaders, and department leadership, driving CI initiatives and supporting performance management.

Your role includes coaching, leading meetings, and maintaining effective shift handovers, with responsibility for attendance and quality improvements. Evening shifts are specified in the description.

Qualifications

• Minimum 2 years in a leadership role within a manufacturing or production environment.
• High School Diploma or equivalent.
• Experience with employee coaching, performance management, workplace safety, and Continuous Improvement (CI) is asset.
• Strong communication and leadership skills.

Responsibilities

• Provide day-to-day leadership and direction to production employees, clearly communicating priorities and changes in work requirements.
• Promote, consistently apply, and comply with Company policies and procedures.
• Address employee concerns and performance issues promptly and fairly, with documentation.
• Support the Improved Performance Program (IPP) and other performance management processes with coaching and feedback.
• Maintain clear communication between employees, Team Leaders, Supervisors, and department leadership, including shift handovers.
• Monitor daily production priorities and progress, remove barriers, ensure records are completed on time.
• Lead and participate in meetings, team huddles, and department communications.
• Promote a safe work environment and ensure safety rules are followed.
• Respond to and report workplace incidents and safety concerns per procedures.
• Ensure attendance documentation is completed and follow up on attendance issues.
• Maintain focus on quality by monitoring work and addressing recurring issues.
• Support CI by encouraging involvement and implementing improvements.
• Support onboarding, training, cross-training, and development to build department capability.
• Promote teamwork, accountability, respectful communication, and a positive environment.
• Stay current on department communications and update Company systems.
• Assist with department materials, supplies, and other operational needs.

Skills

Leadership

Communication

Time management

Problem-solving

CI mindset

Teamwork

Computer skills

English proficiency

Education

High School Diploma or equivalent

Post-secondary ed / supervisory training asset

Tools

Microsoft Office

Job description

GENERAL JOB DESCRIPTION:

Provide day-to-day leadership and direction to Print Manufacturing employees, ensuring production work is carried out safely, efficiently, and to established quality standards. Act as a key communication link between employees, Team Leaders, and department leadership while supporting employee performance, operational priorities, and Continuous Improvement (CI).

DUTIES AND RESPONSIBILITIES:

• Provide day-to-day leadership and direction to production employees, clearly communicating priorities, expectations, and changes in work requirements.
• Promote, consistently apply, and comply with Company policies and procedures.
• Address employee concerns and performance issues promptly and fairly, with appropriate documentation and follow-up.
• Support the IPP (Improved Performance Program) and other performance management processes by providing coaching, feedback, recognition, and input to department leadership.
• Maintain clear and timely communication between employees, Team Leaders, Supervisors, and department leadership, including effective shift handovers and follow-up on outstanding issues.
• Monitor daily production priorities and progress, help remove barriers, and ensure required production information and records are completed accurately and on time.
• Lead and participate in scheduled meetings, team huddles, and other department communications.
• Promote a safe work environment and ensure employees follow established safety rules, procedures, and safe work practices.
• Ensure workplace incidents, injuries, first aid occurrences, and safety concerns are responded to and reported in accordance with Company procedures.
• Ensure attendance and call-in documentation is completed and follow up on attendance concerns as required.
• Maintain a strong focus on quality by monitoring work, addressing concerns, and working with employees to prevent recurring issues.
• Support and promote Continuous Improvement (CI) by encouraging employee involvement, identifying opportunities for improvement, helping implement changes, and supporting the sustainability of improvements.
• Support employee onboarding, training, cross-training, and ongoing development to help build capability within the department.
• Promote teamwork, accountability, respectful communication, and a positive work environment.
• Stay current on department communications and complete required updates in Company systems and communication platforms.
• Assist with department materials, supplies, and other operational needs as required.
• Perform other duties as assigned.

SKILLS REQUIRED:

• Strong leadership skills with the ability to coach employees, provide feedback, and support accountability.
• Effective verbal and written communication skills, with the ability to communicate clearly and respectfully at all levels.
• Strong organizational and time-management skills with the ability to prioritize competing demands in a fast-paced production environment.
• Good judgment and problem-solving skills, with the ability to identify issues, make timely decisions, and elevate concerns when appropriate.
• A collaborative, improvement-focused mindset and a willingness to support and lead Continuous Improvement (CI) activities.
• Ability to work independently while also contributing effectively as part of the department leadership team.
• Comfortable using computers and standard business applications, including Microsoft Office and Company production/communication systems.
• Ability to communicate effectively in English, both verbally and in writing, to support safe operations and workplace communication.

EDUCATION, TRAINING and EXPERIENCE:

• High School Diploma or equivalent.
• Minimum 2 years of experience in a leadership role within a manufacturing or production environment.
• Post-secondary education or supervisory/leadership training is considered an asset.
• Experience with employee coaching, performance management, workplace safety, and Continuous Improvement (CI) is considered an asset.
• Previous experience training or developing employees is considered an asset.

SHIFT: Evenings, Monday to Friday from 2:30 pm to 11:00 pm