Supervisor

Tim Hortons; Hamilton; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Employee meal discount

Health and dental benefits

Job summary

Tim Hortons is seeking a Supervisor to energize a diverse team and drive exceptional guest experiences. You will lead by example, train staff to uphold standards, and support the Restaurant Management Team and Owner in day-to-day operations.

With 1–3 years in quick service and supervisory roles, you’ll excel at mentoring, delegating tasks, and maintaining a high-performance team in a fast-paced environment. All this while delivering great service to every guest.

Qualifications

• Demonstrated passion for guest service and creating exceptional experiences.
• Proven ability to lead and develop a diverse team in a fast-paced setting.
• Experience in training and coaching team members to maintain standards.

Responsibilities

• Lead a busy Tim Hortons restaurant and support daily operations.
• Train and coach team members to uphold service, quality, and cleanliness.
• Hire, delegate, and develop high-performance teams to meet goals.

Skills

Guest service

Team leadership

Coaching & mentoring

Operational experience

Hiring & delegation

Job description

As a Supervisor, you are an enthusiastic leader whom motivates team members to deliver exceptional service for every guest, every visit, by leading by example.

You create, build and maintain positive relationships with a team of diverse members.

As a passionate leader, you believe in the importance of training team members to ensure that high standards of guest service, quality, accuracy and cleanliness are achieved and maintained.

After learning Tim Hortons standards, you take pride in supporting the Restaurant Management Team and Owner in the day-to-day operations.

You thrive in the fast paced atmosphere and love coming to work every day!

Your 1 -3 years of quick service experience in a supervisory role combined with your practical knowledge of training and coaching team members makes you an ideal candidate for this role.

Why work for us?

• You will join an amazing, dedicated, management team
• Permanent Resident application assistance available for International Students whom qualify for OINP / EOI stream with NOC B (Job Offer Letter and Employer Form).Details available during an interview
• Fast pace work environment
• Employee meal discount
• Health and Dental Benefits to qualified candidates

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your teams
• Enjoy leading a diverse team in a fast-paced environment and develop high performance within your team
• Have strong operational experience
• Have a passion for hiring, coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the responsibility of assisting in running a busy Tim Hortons restaurant

Requirements

Previous experience in quick service an asset

Friendly and Outgoing

Flexible Schedule

1 - 3 years of previous Supervisory experience preferred

Must be able to lift 25 lbs

Company Information

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.