Supervisor

Ontario Trillium Foundation; Burlington; On-site; CAD 38,000 - 48,000; Full time

Job summary

Tim Hortons is seeking a Team Leader to guide a fast-paced restaurant team and model outstanding service for every guest, every time. You will train and coach staff, ensure cleanliness, and uphold brand standards while supporting day-to-day operations.

You will recruit and develop a diverse team, manage shifts, and maintain inventory. This role offers growth opportunities in a busy, guest-focused environment with strong teamwork.

Qualifications

• Provide leadership to a fast-paced restaurant team and model high standards.
• Train and coach team members to deliver exceptional guest experiences.

Responsibilities

• Manage the shift to ensure the team has tools and support to succeed.
• Adhere to Tim Hortons standards and equipment guidelines when preparing products.
• Recruit, train, and coach a diverse team to uphold high operation standards.
• Foster a respectful team environment with open communication.
• Oversee inventory and ordering to maintain stock levels.

Skills

Team leadership

Staff training

Guest service

Shift management

Inventory management

Job description

Description

Join our growing team! We are looking for a team leader

As a Team leader, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

In this position you will:

• Manage the shift by ensuring your team has all the tools they need to succeed
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
• Promote a respectful team environment and manage team members with open communication and understanding
• Manage inventory and ordering

Why work for us?

• Fast paced work environment
• Potential to grow

Company Information

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.