Supermarket Assistant

John Lewis Partnership; Welland; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading employee-owned business as a Supermarket Assistant. You'll provide exceptional service to customers, ensuring a well-stocked store and fulfilling online orders. With a focus on teamwork and a passion for food, you'll help create a welcoming environment. Enjoy flexible working arrangements and be part of a brand that values its Partners.

Benefits

Shift premium for late hours

Qualifications

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Maintaining a safe and tidy working environment.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with—passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Working two shifts per week (9.5hrs) from 20:00-01:00 on Thursday, Friday, and Saturday—candidates must have full weekend availability.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviors and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information during the recruitment process. We encourage you to complete any vetting documents promptly to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required for some roles.
• We recommend applying promptly as vacancies can close early if we receive many applications.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.