Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)

RainCity Housing and Support Society; Earls Cove; On-site; CAD 45,000 - 48,000; Part time

Benefits offered by this job

Indigenous leave for ceremonies

Gender-affirming care leave

Employee assistance program

Municipal Pension Plan

Employer-paid benefits

Physiotherapy & Massage coverage

Vision and Dental care

Job summary

RainCity Housing and Support Society is seeking an Indigenous Cultural Liaison – Support Worker to deliver Indigenous-led and informed supports within Sunshine Coast communities. The role will include cultural activities planning, client advocacy, and navigation of health and social service systems, with daily on-site responsibilities supporting program participants and ensuring safety.

You will work within a harm-reduction framework, collaborating with team members to connect Indigenous and

Qualifications

• A Diploma in community social services.
• Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
• Current First Aid and CPR certification.
• Naloxone Certification.

Responsibilities

• Research/connect individual and group support for Indigenous tenants regarding Indigenous ways of understanding holism and recovery, Indigenous services and resources, and Indigenous culture.
• Walk beside Indigenous tenants as they connect with community and cultural events and build supports with the tenant such as Elders.
• Collaborate with additional ICL supports in the site around planning and running the programming.
• Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants.
• Advocate for tenants as needed and support housing stability and well-being.

Education

Diploma in community social services

Job description

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
• Employer-paid benefits for employees:
• Unlimited Physiotherapy and $1,000/year coverage for Massage
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary

The Indigenous Cultural Liaison Support Worker (ICL) provides the Indigenous lens and consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community, while advocating for access and rights as needed. These can include but are not limited to liaising with and/or supporting cultural activities/programming; Indigenous-led and informed case planning for Indigenous clients; connecting clients with outside organizational supports/connecting to agencies that assist; and accompanying clients in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including medication administration, building security, crisis intervention, building maintenance, and front-line overdose response. Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for culture, connection/reconnection, and community integration; while advocating for access, rights, and Cultural Safety as needed.

Job Competition # cas2026.387

Closing Date: Midnight, October 26, 2026

Job: Indigenous Cultural Liaison Support Worker, Sunshine Coast, Casual

Hourly Range: $33.49 - $35.31 (BCGEU, Grid 34)

Hours: Casual

Work Site: Sunshine Coast Region

Start Date: As soon as possible

• Indigenous (First Nations, Inuit, Metis, Native American) ancestry/identity is a bona fide occupational requirement for this position.
• A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program Summary

We are looking for people able to work on Sunshine Coast region in one of the programs bellow:

Gibsons -

The Gibsons Modular housing provides single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker. Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff.

Hightide -

Opened in April 2019, Sechelt Modular housing provides 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker. Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff.

Sechelt Shelter-

Sechelt Shelter provides emergency shelter and supports to 20 individuals, 19 and over, who are experiencing homelessness on the Sunshine Coast. The shelter is staffed 24/7 with 2 community support workers. The shelter also provides drop-in services to folks who may be without a home and need supports, these supports include the Sunshine Coast’s only Overdose Prevention Site (OPS). We view the shelter as an opportunity to promote dignity, social justice, and increased citizenship for members of our community who come from a wide variety of backgrounds but who currently do not have a place to call home.

Qualifications

• A Diploma in community social services.
• Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
• Or an equivalent combination of education, training, and experience.
• Current First Aid and CPR certification.
• Naloxone Certification.

Support Worker – Key Skills and Abilities – for supporting people receiving our services

• Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process.
• Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life.
• Informally teach harm reduction, life skills.
• Respond to problematic behaviour using an understanding of the behaviour's context and function.
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment, and support resources.
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
• Knowledge of diagnoses, treatment, and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.
• Ability to resolve crisis situations effectively and safely.
• Ability to work both independently and collaboratively as part of a team.
• Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations.
• Physical ability to perform the duties of the position.

Indigenous Cultural Liaison – Key Skills and Abilities – for supporting people receiving our services

• Experience navigating paths to client-centered/client-focused Indigenous work with tenants using culturally informed strategies.
• Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine, Indigenous-led/informed case planning.
• Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system, knowledge of Indigenous cultures, services, ways of holism and recovery.
• Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to holism.
• Perform other duties as assigned.

Specific Job Duties

• Research/connect individual and group support for Indigenous tenants regarding Indigenous ways of understanding holism and recovery, Indigenous services and resources, and Indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager.
• Walk beside Indigenous tenants as they connect with community and cultural events and build supports with the tenant such as Elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL Community Building Groups at RainCity.
• Collaborate with additional ICL supports in the site around planning and running the programming.
• Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed.
• Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support.
• Orientate new tenants to the role of the ICL and familiarize them with cultural services.
• Perform related work as assigned.

Diversity: RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply. As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived experience, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space

We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity And Support For People With Differing Abilities

In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to [e-mail].

We are a Union. RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.