Indigenous Community Liaison

Victoria Cool Aid Society; Victoria; On-site; CAD 44,000 - 49,000; Full time

Benefits offered by this job

Municipal Pension Plan

Paid time off

Long-term disability

Employer-paid extended health and dent

Job summary

Victoria Cool Aid Society is seeking an Indigenous Community Liaison to provide culturally appropriate support to Indigenous residents across our Housing and Shelters portfolio. You will help clients maintain housing, articulate concerns, and deliver case management in collaboration with partners.

The role requires experience with multiple barriers including substance use, mental health, and racism. Indigenous ancestry or family connection is required; travel to various sites is expected.

Qualifications

• Degree or diploma in a related human, social services, or Indigenous field.
• At least two years of direct experience working with Indigenous peoples/communities.
• Criminal Record Check by Ministry of Public Safety and Solicitor General is required.
• Class 5 Driver's Licence with a clear driving record.
• Emergency First Aid with CPR Level C.
• Food Safe Level 1.
• Indigenous ancestry or family connection to an Indigenous community is required.

Responsibilities

• Provide culturally appropriate support to Indigenous residents across Cool Aid’s Housing and Shelters portfolio.
• Offer case management and develop/implement client-specific case plans.
• Collaborate with clients, support teams, and community partners to access cultural activities and supports.
• Assist in developing and implementing cultural activities in coordination with Indigenous relations and program development.

Skills

Case management

Indigenous cultural knowledge

Relationship building

Communication skills

Community engagement

Education

Degree or diploma in related human services or Indigenous field

Job description

Detailed Job Description

This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community.

The Indigenous Community Liaison (ICL) provides culturally appropriate support to Indigenous residents across Cool Aid’s Housing and Shelters portfolio. This role is key in helping Indigenous residents maintain their housing, articulating and managing concerns and needs, and providing case management support. The ICL works closely with Cool Aid clients, support teams as well as community partners, providing support and access to cultural activities and supports through a relational, collaborative approach. The ICL will also work with the Director of Indigenous relations and Program Development to develop and implement a variety of cultural activities.

To succeed in this role, you will have an excellent understanding of the challenges faced by our Indigenous clients, including experience supporting individuals who face multiple barriers such as substance use, mental health concerns, low income, and the negative impacts of colonialism and racism. You must be able to provide teachings, knowledge of Indigenous and urban Indigenous culture, traditions, and history as a way of supporting resident’s connection to their culture and community. Experience helping clients navigate issues of racism that may occur at all levels of engagement; from one’s own colleagues and from outside organizations.

Qualifications

Education

• Degree or diploma in a related human, social services, or Indigenous field, or an equivalent combination of education and experience.

Experience

• At least two (2) years of direct experience working in a program with Indigenous peoples/communities, including participant-centered case management and implementing case plans.

Requirements

• Successful completion of the Ministry of Public Safety and Solicitor General Criminal Record Check.
• Class 5 Driver's Licence with a clear driver's abstract.
• Emergency First Aid with CPR Level C.
• Food Safe Level 1
• Indigenous Ancestry or family connection to an Indigenous community is required for this position.

Job Information

• Hourly Wage Rate: $32.02 - $35.52.
• Work Location: 749 Pandora Ave – Mike Gidora Place.
• Note: This position requires travel to other housing and shelter sites.
• Shift Time: 8:00 AM to 4:30 PM.
• Schedule: Monday to Friday.
• Weekly Hours: 40.
• Job Type: Full-time, Permanent.
• Union: BCGEU.
• Benefits: We offer a comprehensive package that includes the Municipal Pension Plan, paid time off, and long-term disability; 100% employer-paid extended health and dental benefits, including for eligible dependents; access to telemedicine services through Sparrow; and our Employee Assistance Program, provided by Greenshield Health.

In compliance with OHS and WorkSafe regulations, staff will be supplied with and required to wear a half-mask respirator while performing task-specific duties at some worksites.

Portability

Candidate upon hire may be eligible to transfer the hours worked with other Community Social Services Agencies under the Retention and Portability memorandum. Some restrictions may apply.