Summer Intern 2027 - Marketing, Global Digital Experience

Manulife/John Hancock; Toronto; Hybrid; CAD 41,000 - 57,000; Full time

Job summary

Manulife John Hancock is offering a Global Digital Experience Internship within the Marketing organization. It provides hands-on exposure across digital strategy, product management, digital experience, analytics, and communications while supporting large-scale digital initiatives.

The program emphasizes learning, cross‑functional collaboration, and stakeholder engagement, with opportunities to leverage AI and automation tools and to be part of GRO, the premier early talent program.

Qualifications

• Currently enrolled in an undergraduate program in Marketing, Communications, Business, Digital Media, Product Management, Analytics, Data Science, or a related field.
• Strong interest in digital experience, digital strategy, product management, or marketing.
• Excellent written and verbal communication skills with the ability to present information clearly and effectively.

Responsibilities

• Support digital initiatives across product management, digital experience, strategy, and operational enablement.
• Analyze digital performance, website behaviors, survey results, and other data sources to identify insights and recommendations.
• Assist with the creation of reports, dashboards, presentations, and leadership communications.
• Support learning programs, team communications, and stakeholder engagement activities.
• Maintain and improve knowledge management resources, documentation, SharePoint sites, and team assets.
• Participate in project coordination activities, including meeting planning, agenda preparation, note‑taking, and follow‑up actions.
• Collaborate with cross‑functional teams to support digital programs, strategic initiatives, and business priorities.
• Contribute to customer‑centric improvements by leveraging data, feedback, and research.
• Build and maintain relationships with stakeholders across marketing, digital experience, and business teams.
• Support process improvement and innovation initiatives, including opportunities to leverage AI and automation tools.

Skills

Analytical mindset

Strong communication

Organizational skills

Independent and collaborative

Education

Undergraduate program in Marketing/Communications/Business

Tools

PowerPoint

Excel

Teams

SharePoint

Job description

At Manulife John Hancock, we believe in investing in the future – starting with you.

Our Marketing, Global Digital Experience (GDE) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Our Global Digital Experience Internship, within the Marketing organization, offers hands‑on experience across multiple digital functions, including digital strategy, product management, digital experience, analytics, communications, and operational enablement.

This opportunity is ideal for motivated students seeking practical experience supporting large‑scale digital initiatives, collaborating with global stakeholders, and contributing to projects that enhance customer experiences and team effectiveness. You'll gain exposure to real business challenges in a dynamic environment while developing skills in digital strategy, product thinking, communications, data analysis, project coordination, and business operations.

Position Responsibilities:

• Support digital initiatives across product management, digital experience, strategy, and operational enablement.
• Analyze digital performance, website behaviors, survey results, and other data sources to identify insights and recommendations.
• Assist with the creation of reports, dashboards, presentations, and leadership communications.
• Support learning programs, team communications, and stakeholder engagement activities.
• Maintain and improve knowledge management resources, documentation, SharePoint sites, and team assets.
• Participate in project coordination activities, including meeting planning, agenda preparation, note‑taking, and follow‑up actions.
• Collaborate with cross‑functional teams to support digital programs, strategic initiatives, and business priorities.
• Contribute to customer‑centric improvements by leveraging data, feedback, and research.
• Build and maintain relationships with stakeholders across marketing, digital experience, and business teams.
• Support process improvement and innovation initiatives, including opportunities to leverage AI and automation tools.

Required Qualifications:

• Currently enrolled in an undergraduate program in Marketing, Communications, Business, Digital Media, Product Management, Analytics, Data Science, or a related field.
• Strong interest in digital experience, digital strategy, product management, or marketing.
• Excellent written and verbal communication skills with the ability to present information clearly and effectively.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Analytical mindset with the ability to interpret data and communicate insights.
• Proficiency in Microsoft 365 applications, including PowerPoint, Excel, Teams, and SharePoint.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Strong problem‑solving skills, initiative, and a willingness to learn.

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. As part of our co‑op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary range is expected to be between: $40,950.00 CAD - $56,550.00 CAD. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

#LI-Hybrid

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

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Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.