Summer Customer Service Representative

LCBO; Sioux Lookout; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join LCBO as a Customer Service Representative, where your engaging personality will enhance our customers' experience. With opportunities for personal growth through online training, this role requires strong interpersonal skills and the ability to work flexible hours. You'll be pivotal in creating a welcoming atmosphere at our retail locations across Ontario.

Benefits

Online learning for growth and development

Future employment opportunities for eligible employees

Employee Family and Assistance Program (TELUS Health)

Discounted services and products

Qualifications

• Must be at least 18 years of age.
• Eligible to work in Canada (valid SIN, Student or Work Permit).
• Willing to submit to a Criminal Background Check.

Responsibilities

• Serve customers using POS/Cash system promptly and courteously.
• Receive inventory and maintain a clean store environment.
• Participate in Customer Experience and Postal Code Survey campaigns.

Skills

Interpersonal skills

Customer engagement

Bilingualism (English and French)

Job description

Location Address:

44 Front Street, Sioux Lookout

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire engaging personalities who are passionate about delivering an extraordinary customer experience at our retail locations throughout Ontario. We are seeking Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create a lasting impression on our customers.

If this resonates with you, we would love to have you join our team! As an LCBO Customer Service Representative, you'll have the opportunity to inspire others, reach your full potential, and share your knowledge about wine, beer, ciders, and spirits, supported by paid online training.

About the Role:

• Serve customers using our POS/Cash system promptly, courteously, and responsibly to ensure an outstanding experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves, and maintain a clean, organized, and safe store environment (including spill and broken bottle cleanup)
• Perform duties involving lifting cases up to 40 lbs./18 kg, while standing continuously

About You:

• Strong interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• Willing to submit to a Criminal Background Check at your own expense prior to employment

Required Availability:

• Fridays (5:00 p.m. – close)
• Saturdays and Sundays (available all day for 4-8 hour shifts)

Long Weekend Availability:

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability:

• Additional weekday shifts (Monday-Thursday) based on store needs
• Schedules posted two weeks in advance; shifts may be available on short notice

Why Join the LCBO?

• Online learning for growth and development
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products, and tickets to events (WorkPerks)
• Contribute to communities across Ontario

Our Commitment:

We promote inclusion and belonging, valuing everyone's voice. The LCBO is an equal opportunity employer committed to providing accommodations under the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Please inform us if you require an accommodation during the hiring process.

We appreciate your interest. Only shortlisted candidates will be contacted.

Union / Non-Union:

Union