Summer Customer Service Representative

LCBO; Arnprior; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in Ontario seeks Customer Service Representatives for retail locations from May 5th to September 1, 2025. Ideal candidates will embody an engaging personality and provide exceptional customer service, while enjoying training opportunities to learn about various products.

Benefits

Online learning for growth and development

Potential future employment opportunities

Employee Assistance Program (TELUS Health)

Discounted products and tickets to events (WorkPerks)

Qualifications

• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• Minimum age of 18 years.
• Bilingualism (English and French) is a plus.

Responsibilities

• Serve customers efficiently and courteously using POS/Cash system.
• Receive inventory, restock shelves, and maintain a clean store environment.
• Participate in Customer Experience and Postal Code Survey campaigns.

Skills

Interpersonal skills

Customer service skills

Job description

Location Address:

45 Winners Circle Drive, Arnprior
Salary / Pay: $20.36/hour

Job Posting Description:
At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We are looking to hire enthusiastic individuals with an engaging personality, passionate about delivering an exceptional customer experience, for our retail locations across Ontario. We need Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create a memorable experience for our customers.

As an LCBO Customer Service Representative, you'll have opportunities to learn about wine, beer, ciders, and spirits through paid online training, including product knowledge essentials.

About the Role:

• Serve customers efficiently and courteously using our POS/Cash system to ensure an outstanding experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in Customer Experience and Postal Code Survey campaigns
• Receive inventory, restock shelves, face products, and maintain a clean, organized, and safe store environment (including spill and broken bottle clean-up)
• Perform physical tasks such as lifting cases up to 40 lbs./18 kg and standing for extended periods

About You:

• Excellent interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum age of 18 years
• Bilingualism (English and French) is a plus
• Willing to undergo a Criminal Background Check at your own expense prior to employment

Required Availability:

• Fridays (5:00 p.m. – close)
• Saturdays and Sundays (available all day for 4-8 hour shifts)

Long Weekends:

• Victoria Day
• Canada Day
• Civic Holiday
• Labour Day

Additional Availability:

• Weekday shifts (Monday - Thursday) based on store needs
• Schedules are posted two weeks in advance; some shifts may be available on short notice

Why Join the LCBO?

• Online learning for growth and development
• Potential future employment opportunities
• Employee Assistance Program (TELUS Health)
• Discounted products and tickets to events (WorkPerks)
• Contribute to communities across Ontario

We foster an inclusive environment where everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodations during the hiring process, please advise us.

We appreciate your interest. Only shortlisted applicants will be contacted.

Union / Non-Union: Union