Summer Customer Experience & Sales Analyst

Beanfield; Montreal (administrative region); Hybrid; CAD 25,000 - 35,000; Part time

Benefits offered by this job

Values-driven culture

Hybrid work model

Job summary

A thriving fibre-optic network company in Montreal is seeking part-time Customer Experience Analysts for the summer. Successful candidates will handle inbound customer queries, recommend suitable products, and meet sales targets. Ideal for those with customer service experience, strong communication skills, and fluency in both English and French. The role offers a hybrid work environment and the possibility of long-term engagement. Join a company that values collaboration and community!

Qualifications

• 5+ years of experience in customer service required.
• 3-5 years in a call centre sales environment preferred.
• Proven experience in sales or customer service roles.

Responsibilities

• Handle inbound calls from potential customers.
• Meet sales and customer retention targets.
• Provide exceptional customer service.

Skills

Customer service experience

Communication skills

Bilingual (English and French)

Problem-solving skills

Education

High school diploma

Post-secondary degree or diploma (preferred)

Job description

A thriving fibre-optic network company in Montreal is seeking part-time Customer Experience Analysts for the summer. Successful candidates will handle inbound customer queries, recommend suitable products, and meet sales targets. Ideal for those with customer service experience, strong communication skills, and fluency in both English and French. The role offers a hybrid work environment and the possibility of long-term engagement. Join a company that values collaboration and community!