Style Concierge & Retail Sales Expert

Melanie Lyne; Quebec; Hybrid; CAD 21,000 - 26,000; Full time

Job summary

Melanie Lyne is seeking a Laura Canada Sales Associate to provide exemplary customer service and develop long-term client relationships. You will have strong fashion awareness, knowledge of products, and a proactive approach to drive sales.

You will maintain visual standards, participate in inventory, and support store initiatives while adhering to policies. Flexible hours and a minimum of three shifts per week are expected.

Qualifications

• Experience in a retail environment preferred.
• Excellent communication and interpersonal skills.
• Conducts oneself in a professional manner.
• Open to feedback and implements change promptly.
• Demonstrates initiative on an ongoing basis.
• Positive attitude and confident.
• Passion to keep learning, growing and adapting.

Responsibilities

• Provides exemplary customer service by following the Laura Canada service standards.
• Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
• Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
• Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
• Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
• Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.
• Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
• Completes all assigned administrative functions with accuracy and in a timely manner.
• Supports store initiatives as directed.
• Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Skills

Retail experience

Communication skills

Interpersonal skills

Professional demeanor

Feedback-oriented

Initiative

Positive attitude

Lifelong learning

Job description

Melanie Lyne is seeking a Laura Canada Sales Associate to provide exemplary customer service and develop long-term client relationships. You will have strong fashion awareness, knowledge of products, and a proactive approach to drive sales.

You will maintain visual standards, participate in inventory, and support store initiatives while adhering to policies. Flexible hours and a minimum of three shifts per week are expected.