Fashion Sales Associate — Elevate Client Experience

Melanie Lyne; Red Deer; Hybrid; CAD 26,000 - 34,000; Full time

Job summary

Laura Canada is seeking a personable Sales Associate to deliver outstanding customer service across our Canadian fashion brands, Laura and Melanie Lyne. You will develop relationships, stay current on trends, and drive sales while upholding store standards.

This full-time role requires flexible hours, frequent POS transactions, and teamwork with the Store Manager and Operations team. Experience in retail is preferred; openness to feedback and a professional attitude are essential.

Qualifications

• Experience in a retail environment preferred.
• Excellent communication and interpersonal skills.
• Conducts oneself in a professional manner.
• Open to feedback and implements change in a timely manner.
• Demonstrates initiative on an ongoing basis.
• Positive attitude and confident.
• Passion to keep learning, growing and adapting.

Responsibilities

• Provides exemplary customer service by following Laura Canada service standards.
• Drives sales by assessing the unique needs of customers and adding on in accordance with Laura Canada service standards.
• Demonstrates strong wardrobing skills by assessing the unique needs of customers and staying current on product knowledge, new arrivals, location of merchandise and fashion trends.
• Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
• Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
• Executes all POS procedures accurately and efficiently (sales, refunds, Ship to Home, etc.), as required.
• Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
• Completes all assigned administrative functions with accuracy and in a timely manner.
• Supports store initiatives as directed.
• Adheres to all new and existing Company policies and procedures (Dress Code, Loss Prevention, Health & Safety and Human Resources).

Skills

Customer service

Communication skills

Interpersonal skills

Professional demeanor

Adaptability

Job description

Laura Canada is seeking a personable Sales Associate to deliver outstanding customer service across our Canadian fashion brands, Laura and Melanie Lyne. You will develop relationships, stay current on trends, and drive sales while upholding store standards.

This full-time role requires flexible hours, frequent POS transactions, and teamwork with the Store Manager and Operations team. Experience in retail is preferred; openness to feedback and a professional attitude are essential.