Student Services Advisor

University of Alberta Careers; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Job summary

University of Alberta is seeking a Student Service Centre Advisor to help students navigate the university experience. You will be a primary contact, offering clear, accurate guidance on admissions, registration, tuition and fees, and financial aid, while connecting students with campus services and resources.

The role is hybrid with a mix of remote and in-person work, primarily based at North Campus in Edmonton. You will support prospective and current students, parents, alumni, and the public.

Responsibilities

• Provide high-quality guidance on admissions, registration, tuition, financial aid, and convocation.
• Serve as primary contact for prospective and current students, parents, alumni, and the public.
• Coordinate with campus services to connect students with resources and support.

Job description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor plays a key role in helping students navigate their University of Alberta experience. As a primary point of contact, the Advisor provides exceptional service and clear, accurate guidance to prospective and current students, applicants, parents, alumni, and the public on admissions, registration, tuition and fees, financial aid and scholarships, student records, exams, and convocation. Advisors also connect students with services and resources across campus, helping them understand next steps and access the support they need.