Student Services Advisor

University-of-Albert; Edmonton; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

The University of Alberta is seeking a Student Service Centre Advisor to guide prospective and current students through admissions, registration, tuition and fees, financial aid and scholarships, student records, exams and convocation.

Reporting to the Team Lead, SSC, this role blends remote and in-person work, primarily at North Campus in Edmonton. You will provide clear, accurate guidance and help students navigate next steps and access campus resources.

Responsibilities

• Provide guidance to prospective and current students on admissions, registration, tuition and fees, financial aid and scholarships.
• Connect students with campus services and resources across the university to support their academic journey.

Job description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location -

This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor plays a key role in helping students navigate their University of Alberta experience. As a primary point of contact, the Advisor provides exceptional service and clear, accurate guidance to prospective and current students, applicants, parents, alumni, and the public on admissions, registration, tuition and fees, financial aid and scholarships, student records, exams, and convocation. Advisors also connect students with services and resources across campus, helping them understand next steps and access the support they need.