Student Recruitment Coordinator (1-Year Contract)

Navitas; Calgary; On-site; CAD 48,000 - 66,000; Full time

Job summary

Navitas is seeking a Student Recruitment Coordinator (1-Year Contract) to join our North American team in Calgary, Alberta, at ULethbridge International College. You will work with the College Director & Principal, Marketing Manager, and admissions teams to grow new student enrolments through global marketing and outreach.

Responsibilities include responding to inquiries, developing campaigns, creating content for social media, training education agents, and participating in recruitment events

Qualifications

• Bachelor's degree or equivalent with 1–3 years related experience.
• Experience in marketing, sales, conversion, and/or customer service.
• Ability to work independently and meet deadlines.
• Highly developed interpersonal, communication (both verbal and written), presentation, and negotiation skills.
• Demonstrated ability to work as part of a team to ensure enrolment targets are met.

Responsibilities

• Assist in implementing student conversion strategies and regional marketing plans to drive enrolments.
• Develop marketing plans leveraging media and global recruitment activities to generate leads.
• Provide program counselling and admissions guidance to prospective students and education agents.
• Coordinate with North America Admissions and Student Services to ensure accurate program information is communicated.
• Use CRM tools to support lead management, conversion activities, and reporting.

Skills

Marketing experience

Customer service

Independent work

Interpersonal & negotiation skills

Travel availability

Education

Bachelor's degree or equivalent

Tools

CRM systems

Job description

Navitas is seeking to employ a Student Recruitment Coordinator (1-Year Contract) to join our North American team in Calgary, Alberta, at ULethbridge International College. Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities. The Student Recruitment Coordinator will work closely with the College Director & Principal, Marketing Manager, and admissions teams in the execution of global marketing and sales strategies that contribute to the growth of new student enrolments at the business unit. The Student Recruitment Coordinator will assist in implementing initiatives to generate leads, nurture prospective students and drive new student enrolments. Key responsibilities include responding to inquiries from prospective students and education agents, assisting with conversion campaigns and marketing communications, creating content for social media and digital channels, supporting the training and engagement of education agents, and participating in recruitment events and activities designed to advance prospective students through the enrolment journey.

Key Responsibilities

• Assist the BU marketing team in implementing student conversion strategies for upcoming intakes. Collaborate with BU marketing team to drive applications and payments within designated regions on a weekly basis through digital channels (phone, email, webinars, information session, etc).
• Assist in developing and implementing comprehensive marketing plans for designated regions based on the allocated budget to generate leads, nurture prospective students, and drive enrolments across all programs. This includes leveraging various media (print, web, social networking), as well as participation in global recruitment activities such as exhibitions, seminars, alumni events, etc.
• Provide detailed program counselling and admissions guidance to prospective students, parents, and education agents, supporting progression from enquiry, to application, deposit and enrolment through various digital and in-person engagement activities, often based in international time zones.
• Work closely with the Navitas North America Admissions team and the BU Student Services team to ensure accurate information about programs, requirements, and admissions processes are well communicated to prospective students, education agents, and the Navitas global recruitment teams.
• Provide ongoing training and support to external marketing and recruitment partners through multiple channels (in-person, email, webinars, other digital marketing initiatives, etc), often based in international time zones.
• Assist in developing and implementing digital marketing and lead-nurturing strategies, including email campaigns, social media, online conferencing, advertising, and promotion campaigns via Instagram, Facebook, YouTube, etc.
• Possible travel to designated or identified international markets.
• Actively work to promote and achieve a diverse international student population.
• Cultivate and maintain solid, loyal relationships with University Partner and recruitment channels including education agents, government organizations and sponsor organizations, schools, and Navitas global recruitment teams.
• Stay abreast of political and economic factors and other market conditions which may impact international recruitment and provide feedback to the BU marketing team.
• Follow best practices and ensure full utilization of customer relationship management systems to support lead management, conversion activities, pipeline tracking and reporting.

Essential Skills, Knowledge and Experience

• Undergraduate degree in a relevant field with minimum 1 year of related experience; or a combination of education and 2-3 years related experience.
• Experience in marketing, sales, conversion, and/or customer service.
• Ability to work independently and meet deadlines.
• Highly developed interpersonal, communication (both verbal and written), presentation, and negotiation skills.
• Demonstrated experience in the use of technology to underpin marketing strategies and increase student enrol
• Demonstrated ability to work as part of a team to ensure enrolment targets are met.
• Flexible attitude to work including a willingness to work weekends and evenings
• Valid passport and ability to travel internationally for up to 16 weeks per year.
• Legal authorization to work in Canada.
• Ability to speak a second language.
• Experience in post-secondary student recruitment and marketing.
• Experience recruiting students from markets in Africa.

What We Offer

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve. If you require an accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs. Successful applicants will be subject to relevant pre-employment checks, which includes a Criminal Background and professional reference checks.