Student job in call center

Desjardins; Quebec; On-site; CAD 29,276 - 41,697; Part time

Benefits offered by this job

Salary starting at $25.76 per hour

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Job summary

A leading financial services organization in Quebec is seeking students for various customer service positions. Ideal candidates should be enrolled in a post-secondary program and have a year of customer service experience. Responsibilities include personalized member relations and support. Fluency in French is required, with English proficiency for some roles. Offers include a starting salary of $25.76 per hour, flexible vacation, and a defined benefit pension plan. Opportunities are available for both part-time and full-time schedules.

Qualifications

• Actively enrolled in a post-secondary program and remains a full-time student for the full one-year term of the 2026–2027 contract.
• Minimum of one year of relevant experience in customer service.
• Knowledge of French is required.
• Advanced proficiency of English may be required for certain positions.
• Availability for part-time and full-time hours as needed.

Responsibilities

• Provide personalized customer support at the call center.
• Gain experience in customer relations and problem-solving.
• Participate in training and development programs.

Skills

Customer Focus

Persuasion

Tech savvy

Action oriented

Nimble learning

Education

Bachelor’s degree or Diploma of College Studies (DCS) in progress

Job description

WHAT WORKING AT A DESJARDINS CALL CENTRE IS ALL ABOUT:

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team at our client relations centres and help us make a difference for Desjardins members and clients!

Being a student at Desjardins also means gaining solid, recognized experience in the job market, building key communication and problem‑solving skills, and working for an organization that’s committed to youth and the next generation.

You’ll be part of an inclusive, collaborative and stimulating environment where you’ll have access to support that helps you grow, develop and contribute to Desjardins’s cooperative values.

There are a variety of student opportunities available to you that are tailored to your profile, skills and experience.

• Jobs – Property and casualty insurance for individuals and businesses
• Jobs – Member/client relations
• Jobs – Fraud prevention
• Jobs – Life and health insurance
• And much more!

What we offer

• Salary starting at $25.76 per hour and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor’s degree or Diploma of College Studies (DCS) in progress (you must be actively enrolled in a post‑secondary program and remain a full‑time student for the full one‑year term of the 2026–2027 contract)
• A minimum of one year of relevant experience in customer service
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• For certain positions, advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients
• Start date varies based on opportunities, between May and June 2026, with paid training beginning on your first day
• Part‑time hours: During the school year (September to May), a minimum of 14 hours per week, including evenings, weekends and holidays
• Full‑time schedule: 35 hours per week during the summer, holiday season, spring break or as needed; you must be available during these periods

Action oriented, Customer Focus, Differences, Nimble learning, Persuades, Tech savvy

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)