Student Housing & Billing Coordinator

The University of British Columbia; Electoral Area A; On-site; CAD 50,000 - 58,000; Full time

Job summary

The University of British Columbia Okanagan campus is seeking a Residence Administration Assistant to manage housing contracts and student financial accounts for housing and meal plans. This role supports SHCS and coordinates with campus partners and sponsorship agencies.

You will coordinate offers, assignments, and billing processes, while maintaining effective communications and providing excellent service to students and families.

Qualifications

• Secondary school completion and a 2-year business program.
• 3+ years of related experience.
• Excellent written and oral communication skills.
• Experience in an educational environment interacting with students.
• Experience with basic accounting in an accounts receivable environment.
• Intermediate computer proficiency: Word, Excel, Outlook, WordPress and databases.
• Experience with online social media platforms.

Responsibilities

• Coordinate Student Housing contract offers and assignments based on priority and capacity.
• Manage student housing and meal plan financial accounts, including payments and refunds.
• Provide tailored guidance to students, parents, and staff on housing options and policies.
• Prepare and distribute communications to the residence community and maintain social media channels.
• Support other administrative duties, including back-up coverage at the Front Desk.
• Perform other related duties as required.

Skills

Customer service

Written and oral communication

Interpersonal skills

Organizational skills

Attention to detail

Basic accounting

Accounting fundamentals

Word processing

Excel

Outlook

WordPress

Databases

Social media

Education

Two-year Business Administration program

University degree preferred

Tools

Word

Excel

Outlook

WordPress

Databases

Job description

The University of British Columbia Okanagan campus is seeking a Residence Administration Assistant to manage housing contracts and student financial accounts for housing and meal plans. This role supports SHCS and coordinates with campus partners and sponsorship agencies.

You will coordinate offers, assignments, and billing processes, while maintaining effective communications and providing excellent service to students and families.