Student Experience Coordinator

brocku; St. Catharines; On-site; CAD 45,000 - 60,000; Full time

Job summary

Brock University is seeking a Student Experience Coordinator within the Goodman School of Business to engage the broader student body and foster belonging. You will lead design and delivery of inclusive programs, coordinate Welcome Week, collaborate with clubs and departments, and develop mentorship opportunities to support student success.

The role requires strong communication, event planning and leadership skills, with a focus on enhancing student life and outcomes across Goodman.

Qualifications

• Undergraduate degree in Business or closely related field.
• Experience with students/youth in academic settings is preferred.
• Strong communication, leadership and mentorship capabilities.
• Ability to plan events, manage time and meet deadlines.
• Familiarity with Workday, Brock DB and MS Office applications.

Responsibilities

• Design, implement and assess student engagement programs for Goodman students.
• Coordinate Welcome Week and transition activities to enrich the student experience.
• Collaborate with student clubs, departments and external partners on events.
• Develop alumni/student mentorship opportunities and regular communications.
• Monitor engagement data and report on outcomes for continuous improvement.

Skills

Student engagement

Leadership

Communication

Time management

Mentoring

Research & teaching

Education

Bachelor's degree in Business

Tools

Workday

Brock DB

Microsoft Office

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada's Best Employers and top 10 as one of Canada's Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada's Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: August 23, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Working within the Communications and Engagement team of the Goodman School of Business (GSB), the Student Experience Coordinator is responsible for developing, implementing and assessing programs and opportunities that engage the wider Goodman School of Business student body and builds a spirit of belonging to Goodman. The Student Experience Coordinator will coordinate events, prepare competition teams and prepare regular communications to all students.

The Student Experience Coordinator will:

• Lead the design, development and implementation and coordination of programs, extracurricular events, and continual programming/events that are inclusive for all Goodman students;
• Foster a spirited and prideful environment that enhances the student experience and motivation;
• Collaborate with student clubs to provide them with the tools required to create successful events;
• Monitor and evaluate student engagement programs to promote the personal development of a diverse student population;
• Collaborate with Goodman departments and student life units across Brock University to co-create and implement engagement programming for Goodman students (Experience BU, etc.), under the direction of the Manager, Student Experience;
• Coordinate with the Director, Communications and Engagement to develop alumni/student mentorship opportunities;
• Lead the design, organize, coordinate and implement all aspects of an extensive Welcome Week (formerly Orientation Day) and transition activities for the Goodman School of Business to enrich the student experience;
• Work with the Business Students' Association, the Brock University Student's Union, the Brock Welcome Week committee and Brock International to ensure all Goodman Welcome Week activities adhere to the Universities protocols and vision and work into the approved schedule;
• Lead all aspects of Goodman's competition program, including recruitment of student participants, engagement of faculty coaches and mentors, coordination of logistics, travel, registration and risk management requirements, and the development of faculty-led training opportunities to prepare students for participation in competitions and conferences;
• Create and manage effective student communications, including promotional content, success stories, engagement campaigns, and responses to student inquiries;
• Develop and provide workshops and presentations for competitions, programming and welcome week activities; and
• Monitor, assess and report on student experience initiatives through participation data, feedback and outcome measures, providing recommendations to enhance programming, increase student engagement and support continuous improvement.

Key Skills and Experience:

• An undergraduate degree in Business or a closely related field;
• A minimum of two (2) to five (5) years' experience in an academic capacity, working with students and/or youth worker;
• Strong understanding of the student experience with the ability to coach, mentor, motivate and demonstrate leadership;
• Ability to research, learn, teach, train and disseminate knowledge;
• Extensive event planning and time management skills, the ability to juggle multiple and competing priorities, and meet concurrent deadlines;
• Demonstrate willingness to learn and a high level of self‑motivation and autonomy;
• Knowledge of student engagement trends, post‑secondary best practices, and legal risk requirements;
• Strong communication skills with an ability to compose, proofread, and edit written materials;
• Proficiency with computers including Microsoft Office (Word, excel, PowerPoint, Outlook) web applications, internet search engines, social media, and ability to adapt to custom software such as Workday, Brock DB; and
• Past experience directing, guiding and mentoring staff/volunteers.

Preferred or Asset Skills:

• Understanding of student government/student unions an asset;
• Comprehensive knowledge of pr