Student Clubs Operations Coordinator

University of Waterloo; Canada; On-site; CAD 47,000 - 59,000; Full time

Job summary

The University of Waterloo is seeking a Clubs Assistant to support over 300 student clubs through administrative coordination, customer service, and resource management. This role emphasizes Equity, Diversity, Inclusion, and Reconciliation to foster an inclusive campus environment.

The position involves day-to-day club operations, training logistics, and close collaboration with multiple departments to ensure high-quality service for club executives and students.

Qualifications

• Post-secondary education or equivalent in administration, student services, or related field.
• Minimum 1 year in an administrative or customer service role; experience mediating conflicts.
• Experience applying Equity, Diversity, Inclusion, and Reconciliation (EDIR) principles.

Responsibilities

• Administrative Coordination: Process and track club documentation; maintain records and assist training logistics.
• Customer Service: Provide frontline service to club executives; triage and escalate complex issues to Clubs Manager.
• Resource Management: Monitor and replenish shared club supplies; manage equipment sign-out and storage.
• Problem Solving: Identify service gaps and help implement improved workflows and participate in events.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Microsoft Office 365

Adaptability

Discretion

Diversity awareness

Education

Post-secondary education or equivalent

Tools

Microsoft Office 365 Suite

Job description

The University of Waterloo is seeking a Clubs Assistant to support over 300 student clubs through administrative coordination, customer service, and resource management. This role emphasizes Equity, Diversity, Inclusion, and Reconciliation to foster an inclusive campus environment.

The position involves day-to-day club operations, training logistics, and close collaboration with multiple departments to ensure high-quality service for club executives and students.