Strategy & Operations, Senior Manager

Clutch Security; Toronto; On-site; CAD 130,000 - 150,000; Full time

Benefits offered by this job

Above-market health & dental benefits

Top-of-market compensation packages

Autonomy & ownership in role

Job summary

Clutch Security is seeking a Strategy & Operations Manager to join our Vehicle Markets Group in downtown Toronto. This role is crucial for transforming pricing and operational data into actionable strategies, driving funnel conversion and margin expansion across various markets. The ideal candidate has significant experience in both consulting and high-growth technology sectors.

Join us to shape the future of car buying in Canada while enjoying top-tier compensation and benefits, including health and dental coverage from day one.

Qualifications

• 5+ years in strategy/management consulting or high-growth technology company.
• Ability to commute to headquarters in downtown Toronto.
• Experience or interest in auto and consumer financing is a bonus.

Responsibilities

• Build weekly and monthly dashboards and forecasts for conversion.
• Develop pricing and aging rules to maintain inventory turn.
• Define data-driven routing rules for Wholesale, Retail, and Export.

Skills

Analytical mindset

Excellent communication skills

Interpersonal skills

Experience in a high-growth environment

Education

Minimum high school diploma or equivalent

Job description

About the role:

We are on a mission to build a world‑class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team. You will turn complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross‑functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale, and export markets.

What you’ll do:

• Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread.
• Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and front‑end margin, feeding those insights back into pricing models for continuous improvement.
• Retail Pricing & Aging Framework: Develop day‑0 pricing and aging rules that balance days‑to‑sell, forecasted spread, recon estimates, and bid‑ask adjustments to maintain a 12× inventory turn while maximizing margin.
• Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance.
• Disposition Decision Logic: Define data‑driven routing rules for Wholesale, Retail, and Export to maximize vehicle value.
• Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and cross‑functional initiatives from concept through execution.

What we’re looking for:

• Education: Minimum high school diploma or equivalent
• Experience: 5+ years in strategy/management consulting, investment banking, corporate development, or 5+ years at a high‑growth technology company in a BizOps or pricing operations role.
• Willing to commute to our headquarters in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
• Analytical mindset (“good with the numbers”) + execution‑driven attitude (not afraid to “roll up your sleeves and get your hands dirty”).
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.
• Experience in a high‑growth, fast‑paced, and operationally intensive environment.
• Experience or interest in auto and/or consumer financing is a bonus – but you can expect to learn on the job.

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• We are dedicated to attracting and retaining top talent with top‑of‑market compensation packages.
• Above‑market health & dental benefits.

Employment Type:

• New, Permanent Full‑Time

Compensation & Benefits:

• Salary Range:
  
  • Sr. S&O: $130k‑$150k (plus equity)
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full‑Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].