Strategic Transformation Analyst

MSC Mediterranean Shipping Company; Montreal; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible health and dental benefits

RRSP matching

Tailored training program

Employee mentorship, leadership, and:

Employee referral incentive

Community involvement

Gym facilities – Montreal & Toronto

Health & Wellness Program

Job summary

MSC Canada is seeking a Business Transformation Analyst in Montreal to craft, lead, and execute projects that improve productivity and customer experience. You will partner with teams, analyze systems, document processes, and drive improvements across the organization.

Strong English/French communication, analytics, and Agile/DevOps experience are essential. Join a team with a focus on collaboration, process optimization, and delivering measurable outcomes in a fast-paced logistics environment.

Qualifications

• Bachelor’s degree in business or technology management or related fields.
• 2-3 years of experience as a Business Analyst.
• Experience facilitating sessions and conducting client interviews.
• Experience with Agile/Scrum and DevOps, and Kanban/Lean/BPMN mapping.
• Proficiency with Microsoft applications (Word, Excel, Outlook, Power Automate, Power Apps, SharePoint).

Responsibilities

• Lead and execute business transformation projects.
• Conduct requirement analysis and create process documentation.
• Capture requirements via workshops, data analysis, and interviews.
• Review analytics and processes to improve effectiveness.
• Build relationships to support optimized systems design and integration.
• Provide research-based recommendations to leadership.
• Manage timelines and budgets under supervision.
• Coordinate progress with the Manager, Business Transformation.

Skills

Strong organizational skills

Bilingual English/French

Strong analytical skills

Client-facing & collaboration

Problem-solving & multitasking

Facilitating sessions & client-interv.

Deadline-driven, fast-paced

Education

Bachelor’s degree in business or technology management

Tools

Power Automate

Power Apps

SharePoint

Copilot

SQL

Python

Excel

Job description

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