Strategic Patient Flow & Capacity Lead

Alberta Health Services; Edmonton; On-site; CAD 53,000 - 92,000; Full time

Job summary

Alberta Health Services seeks a dedicated Edmonton Corridor Patient Flow & System Coordination Specialist to manage patient movement, transfers, and complex care transitions across the Edmonton Health Corridor in a 24/7 setting.

You will work with site leadership, EMS, RAAPID and community partners to improve capacity management, discharge planning, and resource coordination, while leveraging data to inform decisions and optimize Connect Care workflows.

Qualifications

• Bachelor's degree in a health profession required.
• Minimum five years of healthcare experience in acute care, patient flow, care coordination, discharge planning, or related clinical environments.
• Demonstrated experience coordinating complex patient situations across multiple programs or organizations.
• Strong facilitation, leadership, organizational, and relationship-building skills.
• Proficiency in Microsoft Office including Excel, Outlook, PowerPoint, and Teams; familiarity with healthcare information systems is an asset.

Responsibilities

• Coordinate patient flow, repatriations, hospital transfers, and complex care transitions.
• Collaborate with site leadership, physicians, multidisciplinary teams, EMS, RAAPID, and community partners to address barriers to care.
• Monitor capacity pressures, transfer activity, discharge barriers, and repatriation opportunities to support real-time problem solving.
• Support optimization of Connect Care and related clinical information systems and workflows.

Skills

Facilitation

Leadership

Communication

Education

Bachelor's Degree in a health profession

Tools

Excel

Outlook

PowerPoint

Teams

Job description

Alberta Health Services seeks a dedicated Edmonton Corridor Patient Flow & System Coordination Specialist to manage patient movement, transfers, and complex care transitions across the Edmonton Health Corridor in a 24/7 setting.

You will work with site leadership, EMS, RAAPID and community partners to improve capacity management, discharge planning, and resource coordination, while leveraging data to inform decisions and optimize Connect Care workflows.