Strategic EVP: Customer Service & Operations

Cpask; Regina; Hybrid; CAD 180,000 - 240,000; Full time

Job summary

SaskEnergy is seeking an Executive Vice President, Customer Service Operations to lead around 630 employees across Saskatchewan, manage an annual operating budget of about $140 million, and influence capital investment, workforce planning, and customer experience.

Reporting to the President and CEO, the EVP will set direction, build leadership capacity, drive modernization, and ensure safe, reliable operations while advancing affordability and enterprise performance across a broad, province-wide

Qualifications

• The Leader: an accomplished executive with large, complex, geographically dispersed teams.
• Experience in utilities, infrastructure or 24/7 essential services preferred.
• Relevant post-secondary degree; executive education assets would be a plus.

Responsibilities

• Set direction and clear accountabilities across a large, geographically dispersed and predominantly unionized workforce.
• Develop leadership; deepen succession capacity; and create opportunities for front-line expertise to inform better decisions.
• Lead modernization and continuous improvement while maintaining high-quality service and safety.

Job description

SaskEnergy is seeking an Executive Vice President, Customer Service Operations to lead around 630 employees across Saskatchewan, manage an annual operating budget of about $140 million, and influence capital investment, workforce planning, and customer experience.

Reporting to the President and CEO, the EVP will set direction, build leadership capacity, drive modernization, and ensure safe, reliable operations while advancing affordability and enterprise performance across a broad, province-wide