Strategic Development Program Trainee (Showroom)

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection; Kingston; On-site; CAD 45,000 - 55,000; Full time

Job summary

Join a leading national distributor as a Strategic Development Program Trainee in Kingston. This role offers a comprehensive training program across various business aspects. You'll assist showroom customers, ensuring satisfaction while meeting sales targets. Enjoy a dynamic workplace with growth opportunities, competitive salary, and benefits.

Benefits

Great mentors and on-the-job training

Growth potential with competitive salary

Profit sharing

Pension plan with employer contributions

Work-life balance and flexible hours

Qualifications

• Desire for continuous learning and growth.
• Interest in home design trends, especially kitchen and bathroom design.

Responsibilities

• Assist customers with product selection and design advice.
• Build relationships with designers and home builders.
• Drive showroom sales through promotions.

Skills

Customer Service

Communication

Organizational Skills

Positive Attitude

Results-Oriented Mindset

Education

College and/or University degree

Tools

Microsoft Office

Job description

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide high-quality, cutting-edge products that support residential, commercial, and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities. Our talented and passionate team members are key to our success. We empower our team members to act like owners at a local level, making a difference within our business by striving for innovation and excellence in customer service.

The Ensuite and Emco Kingston offer a fun, fast-paced, and dynamic workplace. We work as a team, share core values, and support each other's growth and development. As a teammate, you'll have opportunities to enhance your skills through ongoing training, try new ideas, and collaborate with passionate colleagues from diverse backgrounds. We are dedicated to meeting and exceeding customer needs while contributing to our local community in Kingston.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer endless opportunities for career growth and a culture that supports you every step of the way!

In addition, we offer:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a stable company built on strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flexible hours

Job Description

As a Strategic Development Program Trainee (Showroom), you will progress through a five-phase program designed to educate you on every aspect of our business, including shipping and receiving, sales, operations, purchasing, and account management, with a primary focus on the showroom.

As a Showroom Consultant, your role is to assist customers with expert product selection and design advice, ensuring high customer satisfaction and helping us meet or exceed sales and profit targets.

Additional duties include:

• Assisting showroom customers in assessing needs, guiding product selections, and closing sales
• Building relationships with designers, home builders, and architects to grow profitable sales
• Providing quick, reliable quotes and accurate delivery dates
• Entering orders and quotes into the system, expediting purchases, and maintaining proactive communication
• Investigating and resolving customer issues, addressing short payments and returns promptly
• Staying informed on industry trends and competitor offerings
• Maintaining current product literature for customers
• Driving showroom sales through promotions and maintaining display materials
• Following all safety regulations at customer locations and the Profit Centre
• Collaborating with team members to achieve business growth
• Performing other tasks as assigned by the Profit Centre Manager

Strategic Development Program Phases

1. Phase 1: Showroom Inside Sales/Project Management – assisting customers and managing projects
2. Phase 2: Operations – customer service, counter sales, inventory, and financial management
3. Phase 3: Warehouse Logistics – product knowledge and sales support
4. Phase 4: Outside Sales/Account Management – finding new business, selling, negotiating, and relationship building
5. Phase 5: Career Focus – defining your ideal career path based on training

Qualifications

• College and/or University degree
• Positive attitude and results-oriented mindset
• Desire for continuous learning and growth
• Interest in home design trends, especially kitchen and bathroom design
• Excellent customer service and organizational skills
• Strong work ethic and integrity
• Ability to work independently and in a team
• Excellent communication skills for building relationships with customers, vendors, and teammates
• Proficiency in Microsoft Office

Additional Information

Salary Range: $45,000 + Profit Sharing

EMCO is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and encourage minority groups, women, persons with disabilities, and others to apply.