Strategic Communications & Community Relations Leader

Headwaters Health Care Centre; Orangeville; On-site; CAD 176,333,000 - 209,395,000; Full time

Benefits offered by this job

AODA accommodations

Smoke-free campus

Scent-free environment

Job summary

Headwaters Health Care Centre in Ontario is seeking a Manager of Strategic Communications & Community Relations to lead enterprise-wide communications, media relations, and stakeholder engagement. You will provide strategic counsel, support DEI initiatives, and guide executive communications aligned with our mission, values and priorities.

You will supervise staff, manage budgets, and collaborate with the Patient Experience Office to ensure clear, accessible messaging.

Qualifications

• University degree in communications, public relations, marketing, journalism or a related discipline.
• Minimum five to seven years of progressive related experience in corporate communications, public relations, community relations or a comparable field, including leadership experience.

Responsibilities

• Strategic Communications and Brand Leadership – Lead an integrated communications strategy that advances organizational priorities and ensures clear, accessible and consistent messaging.
• Media, Public and Issues Management – Act as the hospital’s primary media contact and lead communications for media opportunities, emerging issues, incidents and crises.
• Community and Stakeholder Relations – Build trusted relationships with patients, families, community partners, government, funders and other stakeholders.
• Diversity, Equity, Inclusion and Accessibility – Lead and coordinate DEI and anti-racism priorities including support for the IDEA Committee.
• Patient Relations and Patient Experience Communications – Partner with the Patient Experience Office to provide clear, compassionate communications for patients and families.
• People and Program Leadership – Lead and develop staff, manage budgets, vendors and resources.
• Organizational Accountabilities – Promote safety, confidentiality and Headwaters values.

Skills

Strategic communications

Media relations

Stakeholder engagement

Executive communications

Digital communications

Brand management

Project management

Writing/editing

Education

University degree in communications or related

Tools

Content management systems

Social media

Office productivity tools

Job description

Headwaters Health Care Centre in Ontario is seeking a Manager of Strategic Communications & Community Relations to lead enterprise-wide communications, media relations, and stakeholder engagement. You will provide strategic counsel, support DEI initiatives, and guide executive communications aligned with our mission, values and priorities.

You will supervise staff, manage budgets, and collaborate with the Patient Experience Office to ensure clear, accessible messaging.