Strategic Business Analyst

City of Edmonton; Edmonton; On-site; CAD 96,000 - 122,000; Full time

Job summary

The City of Edmonton is seeking a dynamic Business Analyst to enhance its Enterprise Performance Management framework. In this pivotal role, you'll provide expert advice, support departmental service improvements, and align strategies with the city's objectives. This is an opportunity to drive innovation in municipal services and make a meaningful impact.

Benefits

Hybrid work arrangement available

Comprehensive benefits package

Qualifications

• Minimum of five years of progressively responsible experience in performance measures and budgets.
• Experience in business process improvement and strategic planning.
• Ability to present data-driven recommendations to senior leaders.

Responsibilities

• Provide expert advice and support for performance planning and improvement.
• Implement and enhance the Enterprise Performance Management Framework.
• Conduct service reviews to identify potential areas of improvement.

Skills

Analytical Skills

Project Management

Data Analysis

Strategic Planning

Budget Management

Communication

Education

University degree in Business Administration

Graduate degree preferred

Job description

1 month ago Be among the first 25 applicants

Are you a strategic thinker with a passion for driving organizational excellence? Do you thrive in a collaborative environment where your expertise can shape the future of municipal services? The City of Edmonton is seeking a dynamic and experienced Business Analyst to join our team. In this pivotal role, you will be at the forefront of implementing and enhancing the Enterprise Performance Management (EPM) framework, and supporting service improvement initiatives across Financial Corporate Services, Office of the City Manager and other enabling services departments. Your work will directly contribute to ensuring that our departments and branches effectively track, evaluate, and improve business and service performance, aligning with our strategic and operational objectives. You will also play a key role in the development of departmental and branch strategies, ensuring they align seamlessly with the Corporate Strategic Planning Framework and City Council priorities. If you are ready to make a significant impact and be a part of a team that values innovation and continuous improvement, we encourage you to apply!

What will you do?

• Provide expert advice and support for performance planning, monitoring, reporting, evaluation, documentation, and improvement across designated departments
• Implement and enhance the Enterprise Performance Management Framework
• Contribute to the development of corporate methodologies, templates, and tools for enterprise performance management, process improvement, and service reviews
• Collaborate with branches to plan, prioritize, and strategize performance management reviews and updates
• Conduct service reviews to identify potential areas of improvement
• Develop and present data-driven recommendations to improve the effectiveness and efficiency of business processes
• Partner in the development of department/branch business strategies and plans, aligning them with the City's Strategic Planning Framework
• Align strategy and business planning with budget processes across the department and organization
• Actively participate in the development of strategies, work plans, and performance/progress monitoring and reporting
• Contribute to the design, implementation, and continuous improvement of processes and practices related to strategy, business planning, performance management, risk management, policy, and change management
• Other related duties as assigned
  
  
  

Qualifications:

• Completion of a University degree in Business Administration, Commerce, Finance, Public Administration, Planning, or a related discipline. A graduate degree in these areas is preferable
• A minimum of five (5) years of progressively responsible experience in:
• Working with performance measures and budgets
• Business process improvement
• Transform data to meaningful insights
• Conduct service reviews and implement recommendations
• Develop presentation and present to senior leaders
• Facilitate challenging conversations and lead to positive outcomes
• Strategic and operational business planning
• Business case development
  
  
  

Assets:

• Graduate degree in Business Administration, Commerce, Finance, Public Administration, Planning, or a related discipline
• Leadership and project management experience within a public sector environment
  
  
  

Skills required for success:

• Considerable knowledge and experience in developing, managing, and working with performance measures, including linkages to budget, strategic and business plans
• Considerable knowledge of strategic and business planning principles, policy development, and benchmarking and procedures for aligning performance measures with the department's business plan goals
• Significant knowledge of corporate priorities, strategies, and initiatives and associated timelines related to corporate reporting processes/protocols
• Advanced level knowledge of primary and secondary research methodology, including design and implementation, data collection, and trend and results analysis and presentation
• Significant skill and ability in project and process management, including the ability to effectively gather, synthesize, and analyze data
• Experience and skill in the use of analytics and data intelligence to support decision-making processes
• Ability to understand and execute oral and written instructions and express complex ideas and concepts effectively and persuasively, verbally and in written format
• Ability to integrate strategic planning into operational practice
• Skills and expertise in leading integrated interdisciplinary teams with demonstrated results in collaborative business strategy development
• Ability to build effective working relationships with all levels of management and provide advice to senior leaders
• Ability to communicate, persuade and negotiate, and build consensus with people at varying levels
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion
  
  
  

Work Environment:

• This position works predominately in an office environment.
• Note : This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
  
  
  

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail] . Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent full-time position

Hours of Work: 40 hours per week

Salary Range: $46.086 - $58.232 Hourly $96,227.38 - $121,588.85 Annually

Talent Acquisition Consultant: SM / MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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