Strategic BizApps Client Success Lead - Governance Delivery
BDO Canada
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Benefits offered by this job
Job summary
BDO Canada is seeking a Client Success Manager Lead to spearhead client success initiatives across Microsoft Business Applications. This role involves ensuring clients achieve measurable business value while establishing governance frameworks and delivering excellence.
The ideal candidate will have 8–12+ years of experience in Client Success, a strong background in ERP/CRM solutions, and previous experience in managing client portfolios.
Offer includes competitive compensation, comprehensive benefits, and a flexible work environment.
Qualifications
- 8–12+ years of experience in Client Success or Customer Success.
- Experience managing multiple client portfolios and senior stakeholders.
- Strong background in project/program management and managed services delivery.
Responsibilities
- Lead client success strategy and governance across Microsoft Business Applications.
- Build and maintain long-term client relationships to drive retention and expansion.
- Oversee delivery lifecycle and manage financial performance across projects.
Skills
Education
Tools
Job description
BDO Canada is seeking a Client Success Manager Lead to spearhead client success initiatives across Microsoft Business Applications. This role involves ensuring clients achieve measurable business value while establishing governance frameworks and delivering excellence.
The ideal candidate will have 8–12+ years of experience in Client Success, a strong background in ERP/CRM solutions, and previous experience in managing client portfolios.
Offer includes competitive compensation, comprehensive benefits, and a flexible work environment.
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