Strategic Account Manager- Underground Mining

Komatsu America Corp.; Lively; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Strategic Account Manager in Underground Mining. This hybrid role involves developing sales strategies, managing customer relationships, and ensuring satisfaction in a dynamic industry. With a strong focus on innovation, you will collaborate with teams to drive revenue growth while enjoying a competitive salary and comprehensive benefits. If you are a seasoned sales professional looking to make an impact in a company that values diversity and sustainability, this opportunity is perfect for you.

Benefits

Competitive wages

Comprehensive benefits package

Health Care and Personal Wellness spending account

Company-sponsored pension plan

Paid vacation

Company-supplied tools

Positive work culture

Diversity and inclusion initiatives

Qualifications

• 5+ years of sales experience in the underground mining industry.
• Strong leadership and interpersonal skills to motivate teams.

Responsibilities

• Develop sales strategies to capture market share in contract mining.
• Maintain customer satisfaction and manage business risks.

Skills

Sales Strategy Development

Market Research

Negotiation Skills

Customer Relationship Management

Leadership

Interpersonal Skills

Bilingualism

Education

Bachelor’s Degree in Mining or Business

Tools

CRM Software

Job description

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Strategic Account Manager- Underground Mining

Date: Apr 25, 2025

Location:

Lively, ON, CA, P3Y 1L6

OnsiteorRemote: Hybrid Position

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Competitive wages
• Comprehensive benefits package (health & dental, vision, life insurance, short and long-term disability)
• Health Care and Personal Wellness spending account
• Company-sponsored registered pension plan (RPP) and matching program.
• Paid vacation
• Company-supplied tools
• 4/5 Rating on Glassdoor
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Be part of something BIG! Komatsu is looking for a seasoned sales professional to support our Underground Mining business. If you like to be challenged, are a strategic thinker and want to make your mark on a region we want to hear from you.

Reports to: General Manager Underground Mining, Canada
Shift:Monday-Friday
Safety Sensitive: Yes- drug & alcohol testing, physical demand fit testing, RCMP criminal record check and submission of 5-year provincial driving record will be required
Travel: Up to 50% travel within the US and Canada is required
Relocation:This position does not offer relocation

Key Job Responsibilities

• Developa sales strategy in conjunction with the KNA leadership team, the Hard Rock manufacturing leadership team and the relevant regional organizations in order to capture market share in the contract mining business
• Provideinput into strategic plans for the continued expansion of revenue. Working with product managers on customer strategies that will affect the revenue and business profitability
• Workwith the teams to ensure implementation of dealer management and selection process in relation to the business the contract mining customers are conducting
• Investigatecompetitor activities and conductrelevant market research that enables market competitiveness
• Assesscustomers’ total potential with Komatsu Hard Rock products
• Performs opportunity analysis by customer and site
• Maintainaccurate customer records
• Developand implementagreed business targets to include revenue, expenses, resourcing, and net working capital elements
• Developlong-term targets supported by annual budgets and goals
• Ensurecustomer satisfaction within area of primary responsibility
• Liaises between customers, Komatsu Hard Rock business development, and leadership to ensure all issues are settled in a timely manner
• Coordinateand securespecialized Komatsu Hard Rock resources in line with customer requirements
• Provideregular status reports on business activities, opportunity development and overall satisfaction of the customer's base

Qualifications/Requirements

• Bachelor’s Degree in a mining related discipline (Engineering, Geology, Meteorologyetc.) or Business Administration
• Minimum of 5yearssales experience
• Minimum 5 yearsexperience or familiarity with the underground mining industry and product application
• Experience in preparing tender submissions is essential
• Experience negotiating direct customer sales anddealer contracts
• Strong knowledge of the underground Hardrock mining industry
• Ability to assess and manage business risk
• Demonstrated leadership skills with the ability to motivate others to achieve outcomes
• Ability to lead and work as part of an integrated broad team
• Ability to build relationships within the industry
• Highly developed interpersonal skills including the ability to influence and negotiate at a senior level
• Excellent written and verbal communication skills
• Bilingualism is an asset

At Komatsu (Joy Global Canada), we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

As we search for collective healing and true reconciliation, we are striving to build respectful partnerships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional and ancestral homelands of Indigenous Peoples and Nations across Turtle Island, each with their own unique history, culture, and traditions.

Accommodation during the recruitment process is available on request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

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