Strategic Account Manager - Dealer (Western Canada)

Young Innovations; Brantford; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company in the dental industry seeks a highly motivated Strategic Account Manager to join their dynamic team. This role involves managing high-value accounts, driving growth through tailored solutions, and ensuring customer satisfaction. The successful candidate will excel in building strong relationships with clients while collaborating with internal teams to meet their needs. With a focus on professional development and a supportive environment, this position offers a unique opportunity to make a significant impact in the healthcare sector. If you're passionate about the dental industry and have a proven track record in account management, this role is for you.

Benefits

Competitive base salary

Performance-based incentives

Comprehensive benefits package

Professional development opportunities

Collaborative team environment

Qualifications

• Proven experience in strategic account management within the dental industry.
• Strong knowledge of dental products and technologies.
• Excellent communication and negotiation skills.

Responsibilities

• Build and maintain long-term relationships with key distributor partners.
• Develop customized account strategies to drive sales growth.
• Monitor account performance and provide regular reports.

Skills

Strategic Account Management

Business Development

Communication Skills

Negotiation Skills

Problem-Solving

Data Analysis

Organizational Skills

Education

Bachelor's Degree in Business

Bachelor's Degree in Healthcare

Tools

Salesforce

HubSpot

Microsoft Office Suite

Job description

Job Details

Job Location: Brantford, ON

Salary Range: Undisclosed

Description

Site Overview:

Germiphene knows infection control. Starting over 70 years ago, servicing the needs of the dental industry with our extensive product range; from disinfection, cleaning, instrument care, oral health, and hand care. Our drive for continued improvement is a daily commitment shown through new product development, strict quality standards and nurturing customer relationships. This has given us a strong foundation to grow our market to provide disinfection products, and hand sanitizers for all healthcare communities, and other government agencies.

We are innovators & manufacturers, we are professionals, we are educators, we are exporters, we are responsible, we are looking for like-minded individuals to join our team.

Position Overview:

We are looking for a highly motivated and experiencedStrategic Account Managerto join our team at Young Innovations. This role is ideal for someone who excels at building strong, long-lasting relationships with key clients and partners. The successful candidate will be responsible for managing a portfolio of high-value dental accounts, driving growth, and ensuring customer satisfaction through tailored solutions and strategic initiatives.

Key Responsibilities:

• Account Management:Build and maintain strong, long-term relationships with key distributer partners, ensuring satisfaction and loyalty. Serve as the main point of contact for high-priority accounts, addressing their needs and concerns effectively.

• Strategic Planning & Execution:Develop customized account strategies to drive sales, identify growth opportunities, and improve overall account performance. Work closely with distributors to understand their business needs and align our products and services to meet those needs.

• Sales Growth & Retention:Lead efforts to expand business with existing clients through upselling, cross-selling, and identifying opportunities for new product introductions. Ensure that clients achieve maximum value from our dental products and services, enhancing retention and satisfaction.

• Client Consultation & Education:Serve as a trusted advisor to dental practices, clinics, and other key accounts by providing expert guidance on dental products, industry trends, and best practices.

• Collaboration with Internal Teams:Partner with sales, marketing, customer service, and product development teams to ensure that client needs are met and exceeded. Coordinate the execution of promotional campaigns, product launches, and training initiatives.

• Performance Analysis & Reporting:Monitor account performance, track KPIs, and provide regular reports on sales growth, and strategic objectives. Use data to drive improvements and recommend solutions for distributer success.

• Contract Negotiation & Renewals:Manage contract negotiations and renewals for strategic accounts (mid-size groups), ensuring favorable terms for both the client and the company.

• Market Intelligence:Keep up-to-date with industry trends, competitor offerings, and emerging market demands to provide clients with the best solutions available.

Qualifications

Qualifications:

• Proven experience in strategic account management, business development, or a related role within the dental or healthcare industry.

• Strong knowledge of dental products, services, and technologies, with the ability to provide expert advice to clients.

• Demonstrated success in managing high-value accounts and driving revenue growth.

• Excellent communication, presentation, and negotiation skills with the ability to influence and build trust with senior-level clients.

• Strong problem-solving abilities, with the capacity to proactively address client issues and provide solutions.

• Ability to analyze data, identify trends, and make strategic recommendations.

• Strong organizational and time-management skills, with the ability to manage multiple accounts and priorities effectively.

• Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.

• A bachelor’s degree in business, healthcare, or a related field is preferred.

What We Offer:

• Competitive base salary and performance-based incentives.

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

• Professional development opportunities and career advancement within the company.

• The chance to work with cutting-edge dental products and technologies.

• A collaborative and supportive team environment.

If you're passionate about the dental industry, have a proven track record in managing strategic accounts, and enjoy building long-term client relationships, we want to hear from you! Join the Canadian Young Innovations team and make a significant impact on the success of our clients and our business.

In compliance with AODA legislation, if you require accommodation during any part of the recruitment process, please advise Human Resources.