Strategic Account Manager - Dealer (Western Canada) (37431)

Am Eagle; Brantford; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the dental sector is seeking a highly motivated Strategic Account Manager to drive growth and ensure client satisfaction. This role involves building strong relationships with key clients, managing high-value accounts, and collaborating with internal teams to deliver tailored solutions. The ideal candidate will have a proven track record in account management, excellent communication skills, and a passion for the dental industry. Join a supportive team environment and contribute to innovative solutions that enhance client success and business growth.

Benefits

Competitive salary

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Cutting-edge dental products

Collaborative team environment

Qualifications

• Proven experience in strategic account management in dental or healthcare.
• Strong knowledge of dental products and technologies.
• Excellent communication and negotiation skills.

Responsibilities

• Build and maintain long-term relationships with key distributor partners.
• Develop customized strategies to drive sales and enhance account performance.
• Monitor account performance and report on sales objectives.

Skills

Strategic Account Management

Business Development

Client Consultation

Communication Skills

Problem-Solving

Data Analysis

Negotiation Skills

Time Management

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Healthcare

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Job Details

Job Location: Brantford, ON

Salary Range: Undisclosed

Description

Site Overview:

Germiphene has over 70 years of experience in infection control, servicing the dental industry with products ranging from disinfection, cleaning, instrument care, to oral health and hand care. Our commitment to innovation is reflected in our product development, quality standards, and customer relationships. We supply disinfection products and hand sanitizers to healthcare communities and government agencies.

We are innovators, manufacturers, professionals, educators, exporters, and responsible corporate citizens, seeking like-minded individuals to join our team.

Position Overview:

We are seeking a highly motivated and experienced Strategic Account Manager to join Young Innovations. This role involves building strong relationships with key clients and partners, managing a portfolio of high-value dental accounts, driving growth, and ensuring customer satisfaction through tailored solutions and strategic initiatives.

Key Responsibilities:

1. Account Management: Build and maintain long-term relationships with key distributor partners, ensuring satisfaction and loyalty. Act as the main contact for high-priority accounts, addressing needs and concerns effectively.
2. Strategic Planning & Execution: Develop customized strategies to drive sales, identify growth opportunities, and enhance account performance. Collaborate with distributors to align products and services with their needs.
3. Sales Growth & Retention: Expand business with existing clients through upselling, cross-selling, and new product introductions. Maximize client value and satisfaction.
4. Client Consultation & Education: Serve as a trusted advisor to dental practices and clinics, providing expert guidance on products, trends, and industry best practices.
5. Collaboration with Internal Teams: Work with sales, marketing, customer service, and product development teams to meet client needs. Coordinate promotional campaigns, product launches, and training.
6. Performance Analysis & Reporting: Monitor account performance, track KPIs, and report on sales and strategic objectives. Use data to improve and recommend solutions.
7. Contract Negotiation & Renewals: Manage negotiations and renewals for strategic accounts, ensuring favorable terms.
8. Market Intelligence: Stay informed on industry trends, competitors, and market demands to provide optimal solutions to clients.

Qualifications

• Proven experience in strategic account management, business development, or related roles within dental or healthcare industries.
• Strong knowledge of dental products, services, and technologies, with the ability to advise clients effectively.
• Success in managing high-value accounts and driving revenue growth.
• Excellent communication, presentation, and negotiation skills to influence and build trust with senior clients.
• Strong problem-solving skills and proactive client issue resolution.
• Ability to analyze data, identify trends, and make strategic recommendations.
• Strong organizational and time-management skills to handle multiple accounts.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office.
• Bachelor’s degree in business, healthcare, or a related field is preferred.

What We Offer:

• Competitive salary and performance incentives.
• Comprehensive benefits including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career growth.
• Work with cutting-edge dental products and technologies.
• A collaborative and supportive team environment.

If you are passionate about the dental industry, have a proven track record in strategic account management, and enjoy building long-term client relationships, we want to hear from you! Join Young Innovations Canada and contribute to our clients' success and our business growth.

In compliance with AODA legislation, please inform Human Resources if you require accommodations during the recruitment process.