Strategic Account Manager

Tipalti; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Equity packages

Company events

Collaborative work spaces

Opportunities for professional growth

Inclusive community

Global opportunities and exposure

Autonomy

Job summary

Tipalti is seeking a Strategic Account Manager to deepen relationships with existing customers and drive expansion opportunities within the Canadian market. You will own account plans, collaborate with Solution Consultants, Customer Success, Implementation, and Product teams to ensure growth and successful deployments.

The role requires 4+ years in Software/SaaS or Financial Tech sales, C-suite experience, and a proven quota track record.

Qualifications

• 4+ years in Software/SaaS or Financial Tech sales with quota achievement.
• Experience selling to C-suite and large-scale solutions.
• Strong communication, negotiation, and relationship-building skills.
• Bachelor's degree or equivalent in business/finance/accounting or related field.

Responsibilities

• Develop and own account success plans and expand opportunities across Tipalti products.
• Maintain and enrich account and opportunity data in the CRM.
• Prospect within existing customers and net new accounts to build pipeline.
• Collaborate with Solution Consultants, Customer Success, Implementation, Operations, and Product teams.
• Identify customer business challenges and design Tipalti-based solutions.

Skills

Strategic selling

Account management

Sales pipeline

Negotiation

C-suite selling

Cross-functional collaboration

Education

Undergraduate degree in business/finance

Tools

CRM systems

Data analysis tools

Job description

• We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our existing customer base and some net new to uncover pipeline, drive sales cycles and close business
• The Strategic Account Manager will develop, own and execute against account success plans. They will work closely with internal teams such as Solution Consultants, Customer Success, Implementation, Operations, Product to help ensure overall expansion
• Own relationships with named accounts to develop and implement plans geared at both maximizing expansion opportunities across all Tipalti products and ensuring high bar of customer success
• Accurately maintain account and opportunity information within our internal CRM systems
• Effectively leverage systems and tools to engage with customers, manage pipeline, track deal progress, etc and use data to inform and enable effective decisions
• Work strategically to understand the customer’s business and align to their business goals
• Identify business challenges and create solutions using Tipalti services
• Build deep trusting relationships with decision makers and executives and ensure they are appropriately engaged
• Collaborate with cross-functional teams to develop and execute effective sales strategies
• Continually identify and communicate customer knowledge gaps and opportunities for Tipalti products and services

Benefits

• Hybrid work model
• Equity packages
• Company events
• Collaborative work spaces
• Opportunities for professional growth
• Inclusive community
• Global opportunities and exposure
• Authentic colleaguesAutonomy

Driven to achieve aggressive goals combined with equal passion for customer successExcellent communication and negotiation skills, with the ability to build and maintain relationships with key clientDemonstrated ability to sell large scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in existing customer baseUndergraduate degree in business administration, finance, accounting or a related area, or equivalent4+ years of experience in Software/SaaS or Financial Tech sales with a successful track record of consistent quota achievementSkilled at fostering and leveraging strong working relationships with cross-functional teams to develop and execute customer success strategiesPrevious experience selling to C Suite - Emerging Technologies, Digital Economy and Global Organizations strongly preferredProactive, self-starting individual who can identify opportunities and run with itProblem solving capabilities, highly organized, and detail-oriented, strong time-management skills