Strategic Account Lead, Multicultural Marketing

Ethnicity Matters; Toronto; On-site; CAD 63,000 - 77,000; Full time

Job summary

Ethnicity Matters in Toronto seeks an Account Supervisor to lead day-to-day strategic work on client accounts, managing campaigns and ensuring delivery on time, on budget, and to a high standard. You will bridge client objectives with internal teams, mentor junior staff, and help grow the agency’s relationships with diverse brands in Canada’s multicultural market.

The role reports to the Account Management leader and offers the chance to influence creative directions, optimize performance using

Qualifications

• Experience managing client campaigns in a marketing environment.
• Strong communication and leadership skills.
• Ability to manage budgets and timelines.

Responsibilities

• Act as primary client contact for assigned accounts.
• Lead status meetings, presentations, and project communications.
• Oversee development and execution of integrated marketing campaigns.
• Manage timelines, budgets, deliverables, and project scopes.
• Guide and mentor Account Executives and Coordinators.
• Support forecasting and resource planning efforts.

Skills

Client management

Budget management

Campaign coordination

Team leadership

Stakeholder comms

Job description

Ethnicity Matters in Toronto seeks an Account Supervisor to lead day-to-day strategic work on client accounts, managing campaigns and ensuring delivery on time, on budget, and to a high standard. You will bridge client objectives with internal teams, mentor junior staff, and help grow the agency’s relationships with diverse brands in Canada’s multicultural market.

The role reports to the Account Management leader and offers the chance to influence creative directions, optimize performance using