Strategic Account Executive

Grainger; London; On-site; CAD 141,000 - 174,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off and holidays

Life insurance

Employee Assistance Program

RRSP & Pension plan

Education & Membership support

Employee discounts

Job summary

Grainger is seeking a Strategic Account Executive to manage a portfolio of strategic customer accounts representing substantial annual revenue. Based in Canada, this hybrid role collaborates with field and corporate teams to drive contract compliance, growth, and expanded partnerships across North America.

You will develop account plans, establish executive relationships, and coordinate cross-functional resources to deliver on sales and service objectives while maximizing contract value.

Qualifications

• Bachelor's Degree required.
• Master's Degree preferred.
• 5+ years Sales performance selling a structural value proposition.
• 3+ years Selling at a national level.

Responsibilities

• Develop and execute strategic account plans that support annual and multi-year customer growth objectives for the accomplishment of company sales, profitability and related service objectives.
• Create and maintain a proficient relationship plan with field and corporate leadership.
• Establish contact maps for the customer’s organization, as well as a strategic account plan designed to provide direction to the field in support of corporate and site-level execution.
• Build relationships with key customer stakeholders, including senior leaders and executive sponsors as appropriate.
• Partner across the organization to coordinate cross-functional resources to support successful execution of customer agreements and strategic initiatives, including but not limited to: inventory alignment, reporting, service-level standards, customer experience, contract compliance, pricing, implementation and enablement, coverage, e-procurement and inventory management.
• Develop and ensure the implementation of measurable, value-added programs that align the customer’s business objectives with our core value proposition.
• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings for the company.
• Provide guidance and share best practices with account teams and business partners on strategic and tactical implementation of customer-specific market plans while providing feedback for their professional development.

Skills

Relationship building

Stakeholder management

Influencing without authority

Strategic account planning

Cross-functional collaboration

Sales leadership

Education

Bachelor's degree

Master's degree

Job description

Location: London, ON, CA, N6N 1N7 Windsor, ON, CA, N8X 3J3 THORNHILL, ON, CA, L3T 7W8

Work Location Type: This is a hybrid position that can be based out of any WFS location (Windsor, London, Thornhill, ON)

About Grainger:

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit www.grainger.com.

Compensation:

The base salary for this role ranges between $88,960 - $122,320, with eligibility for an incentive target of $25,200.00which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

The Strategic Account Executive is responsible for retaining, penetrating, and managing a portfolio of strategic customer accounts representing approximately $20 million to $40 million in annual revenue. This role develops headquarters and site-specific relationships to drive contract compliance and partnership expansion and to ensure WFS becomes the organization's primary maintenance, repair, and operations provider. The role negotiates profitable business and ensures the implementation of and compliance with agreements by the customer, field-based sales resources, and WFS resources. This role may partner with Grainger Global Export to develop a North American or global approach to addressing the customer's maintenance, repair, and operations needs.

You Will:

• Develop and execute strategic account plans that support annual and multi-year customer growth objectives for the accomplishment of company sales, profitability and related service objectives.
• Create and maintain a proficient relationship plan with field and corporate leadership.
• Establish contact maps for the customer’s organization, as well as a strategic account plan designed to provide direction to the field in support of corporate and site-level execution.
• Build relationships with key customer stakeholders, including senior leaders and executive sponsors as appropriate.
• Partner across the organization to coordinate cross-functional resources to support successful execution of customer agreements and strategic initiatives, including but not limited to: inventory alignment, reporting, service-level standards, customer experience, contract compliance, pricing, implementation and enablement, coverage, e-procurement and inventory management.
• Develop and ensure the implementation of measurable, value-added programs that align the customer’s business objectives with our core value proposition.
• Provide visible leadership and facilitation of the sales management process to create improved revenues and earnings for the company.
• Provide guidance and share best practices with account teams and business partners on strategic and tactical implementation of customer-specific market plans while providing feedback for their professional development.
  

You Have:

• Bachelor's Degree required
• Master's Degree preferred
• 5+ years Sales performance selling a structural value proposition required
• 3+ years Selling at a national level required
• Drives Profitable Growth
• Closes Through Logical Steps
• Proven ability to build relationships, stakeholder management and influencing without authority.
• Maximizes Contract Value by Owning Execution
• Inspires Accountability and Teamwork
• Prioritizes Work Through Logical Analysis
• Expansion Through Account Penetration
• Makes Joint Calls

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!
  

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role. #LI-PS