Stores Clerk-EN

Canadian Forces Morale and Welfare Services; Saint-Gabriel-de-Valcartier; On-site; CAD 36,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Defined Benefit Pension Plan

LinkedIn Learning

Employee Assistance Program

CF One discounts

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) in Quebec seeks a customer service clerk to greet customers, handle reservations, and support daily operations at PSP facilities. The role emphasizes accuracy, inventory control, and responsive service to military families and staff.

Based in Saint-Gabriel-de-Valcartier, the position requires a high school diploma and experience in similar environments; French language proficiency is essential.

Qualifications

• High school diploma AND some experience in a related field.
• Experience in a recreation, fitness facility or similar environment.
• Experience in providing customer service and using software (word processing, spreadsheets, email).
• Competencies include client focus, organizational knowledge, communication, teamwork and leadership.

Responsibilities

• Greet customers, suppliers and visitors and manage reservations.
• Record daily statistics and provide information on activities.
• Manage inventories of materials, merchandise and equipment using a computerized system.
• Issue, receive, mark and store equipment; monitor returns and safety.
• Prepare loan documentation and ensure documentation is up to date.
• Perform related duties as assigned by supervisor.

Skills

Client focus

Organizational knowledge

Communication

Innovation

Teamwork

Leadership

French language

Education

High school diploma

Tools

MS Office

Inventory software

Job description

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As part of your responsibilities, you will greet customers, suppliers and visitors. You will make telephone, online and on-site reservations, as well as equipment loans. You will record daily statistics, give advice and provide information on activities. You will ensure the cleanliness of the premises. You will also go over inventories of administrative materials, merchandise and equipment and, to do so, will have to be able to update and track a computerized inventory. In addition, you will be responsible for the rotation of merchandise and miscellaneous materials, again using a computerized system. You will ensure the availability of up-to-date computerized documentation. You will issue, receive, mark and store equipment, and will monitor equipment returns, inspect it for safety and take corrective action as required. You will prepare equipment loan documentation and ensure goods are received for the various PSP entities. You will also perform related duties as assigned by your supervisor.

Qualifications Needed

Education, Certifications and Licenses: High school diploma AND some experience in a related field. Experience: In a recreation, fitness facility or similar environment; In providing customer service; In using software for word processing, spreadsheets, presentations, databases, email and Internet browsing. Competencies: Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

French Essential

Benefits Available

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance. Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

This is an on-site position with an assigned work location. PSP: Keep our Canadian Armed Forces operationally ready and their families and military community healthy as part of the team at Personnel Support Programs. Personnel Support Programs contributes to the operational readiness of our Canadian Armed Forces through the provision of fitness, sports, recreation and health Promotion programs to military communities across Canada and members while on deployment.

START DATE

September 7, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Quebec