Store Systems and Administration

London Drugs; Nanaimo; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading retail chain as a Store Systems and Administration professional. You'll oversee administrative functions, manage store operations, and ensure superior customer service. With opportunities for career advancement and a comprehensive benefits program, this role is ideal for those with strong administrative and technical skills.

Benefits

Medical, dental, prescription drug, and vision coverage

Company-matched RRSPs

Employee Discount Program

Ongoing training and education courses

Employee Family Assistance Program

Employee Recognition Program

Community involvement opportunities

Qualifications

• Strong administrative skills and technical aptitude.
• Effective communication and training abilities.
• Ability to work under pressure with minimal supervision.

Responsibilities

• Maintain store hardware systems and perform regular maintenance.
• Manage store funds and prepare bank deposits.
• Provide prompt and efficient customer service.

Skills

Administrative skills

Technical aptitude

Mathematical aptitude

Communication skills

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for:

Store Systems and Administration

The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. You will report directly to the Assistant Store Manager and Store Manager.

Responsibilities include:

Store Systems

• Maintain store hardware systems, including point-of-sale systems, operational software, and communication networks.
• Perform regular cleaning and maintenance of equipment (e.g., cleaning MSR hardware).
• Perform regular system backups as per established procedures and schedule.
• Function as the primary store contact with the Information Technology department, including problem reporting, resolution, and systems/software deployment.
• Maintain Problem Incident Report logs.
• Responsible for printing in-store signage and placing it in the store.
• Maintain pricing throughout the store.

Store Operations

• Manage store funds, including cash, stamps, LD gift cards, coupons, and other assets.
• Count store funds and prepare bank deposits.
• Administer point-of-sale charity fundraising programs (e.g., hospital lotteries).
• Oversee administrative functions of the point-of-sale system (e.g., manager override numbers).
• Administer Transit Passes and Lottery Tickets programs (where applicable).
• Manage other programs as assigned by the store manager or head office (e.g., employee uniforms, lockers, bulletin boards, supplies).

Customer Service

• Support the company's mission: “To Provide a Superior Shopping Experience Every Day”.
• Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

You should exhibit strong administrative skills, technical and mathematical aptitude, professionalism, and confidentiality, especially regarding revenues, pricing, and over/short information. Effective communication, training, and coordination within the Store Systems and Administration team are essential.

If you can work quickly and accurately under pressure with little supervision, maintain a positive attitude, and are solutions-oriented with strong verbal and written communication skills, you may be the right fit for this role.

We offer career advancement opportunities through our promote-from-within policy and a comprehensive benefits program. Starting pay will vary based on experience, knowledge, and education.

• Medical, dental, prescription drug, and vision coverage for you and your family.
• Company-matched RRSPs.
• Employee Discount Program.
• Ongoing training and education courses.
• Employee Family Assistance Program.
• Employee Recognition Program.
• Community involvement opportunities.

Applicants must be available to work a flexible schedule, Monday to Sunday, starting as early as 5 am.

If you possess the necessary skills and expertise and would like to join our team, Apply Now!

London Drugs is an equal opportunity employer committed to diversity and inclusion. We will provide accommodations during the recruitment process upon request. We do not use third-party recruitment services. Be cautious of unsolicited job offers and protect your personal information.