Store Systems and Administration

London Drugs Limited; Burnaby; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading retail chain where your administrative skills and customer service expertise will shine! This role involves maintaining store systems, ensuring the integrity of pricing, and providing outstanding customer service. With a focus on teamwork and professional growth, you'll play a vital part in delivering a superior shopping experience. Enjoy a supportive environment that values diversity and offers comprehensive benefits, including medical coverage, employee discounts, and ongoing training. If you're ready to make a difference and grow your career, this is the opportunity for you!

Benefits

Comprehensive Medical Coverage

Company Matched RRSPs

Employee Discount Program

In-House Training & Education

Employee Family Assistance Program

Employee Recognition Program

Community Involvement Opportunities

Qualifications

• Strong administrative skills and technical aptitude are essential.
• Ability to maintain confidentiality regarding sensitive information.

Responsibilities

• Maintain store hardware systems and perform regular backups.
• Administer point-of-sale systems and manage store funds.

Skills

Administrative Skills

Technical Aptitude

Mathematical Aptitude

Communication Skills

Customer Service

Education

High School Diploma

Relevant Experience

Tools

Point-of-Sale Systems

Operational Software

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for:

Store Systems and Administration

The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. Accordingly, you will report directly to the Assistant Store Manager and Store Manager.

Among the varied responsibilities of this challenging position are:

Store Systems

1. Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
2. Perform regular cleaning and maintenance of equipment (e.g. cleaning MSR hardware).
3. Perform regular system backups as per the established procedures and schedule.
4. Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
5. Maintain Problem Incident Report logs.
6. Responsible for printing in-store signage and placing it in-store.
7. Responsible for pricing maintenance throughout the entire store.

Store Operations

1. Maintain the store funds, i.e. cash, stamps, LD gift cards, coupons, and other assets.
2. Count store funds and prepare bank deposits.
3. Administer all point-of-sale charity fundraising programs (e.g. hospital lotteries).
4. Be responsible for the administrative functions of the point-of-sale system (e.g. manager override numbers).
5. Administer Transit Passes and Lottery Tickets programs (where applicable).
6. Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.).

Customer Service

1. Support the company mission statement, “To Provide a Superior Shopping Experience Everyday.”
2. Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

You will exhibit strong administrative skills, technical and mathematical aptitude, combined with professionalism and the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. You will also practice effective communication, training, and coordination of efforts within the Store Systems and Administration team.

If you have a demonstrated ability to work quickly and accurately under pressure and with little supervision, display a positive attitude, are solutions-oriented, and practice strong communication skills, both verbal and written, and have the ability to relate to all levels of personnel within the company, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge, and education:

1. Comprehensive, optional medical, dental, prescription drug, and vision coverage for you and your family (Ensuring you and your family are taken care of).
2. Company matched RRSPs (Helping you plan for your future).
3. Employee Discount Program (Sharing our success).
4. Ongoing In-House Training & Education Courses (Lifelong learning).
5. Employee Family Assistance Program (Free confidential counseling and support).
6. Employee Recognition Program (Tangible rewards for great work!).
7. Community Involvement (Giving back to our communities).

Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5 am every day.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals, Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Be advised, London Drugs DOES NOT use third-party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing, or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.