Store Supervisor - Growth, Benefits & Career Path

Giant Tiger Inc.; Magog; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Profit Sharing

Health Benefits & Paid Time Off

Career Growth & Internal Promotion

Job summary

Giant Tiger Inc. is seeking a Store Supervisor (Full-Time) in Magog, QC to lead daily store operations and drive excellent customer service. You will manage departments, train Associates, and ensure policies are followed while maintaining strong community ties.

The role requires effective leadership, planning, and merchandising skills, with 1-3 years of retail management experience. Competitive pay, profit sharing, health benefits, and store discounts are offered.

Qualifications

• Proven motivator / team leader.
• Ability to work independently and as part of a team.
• Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party).
• Exceptional planning and organizational skills.
• Strong merchandising and analytical skills.
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

Responsibilities

• Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery).
• Oversee the day-to-day operations.
• Training and Communicating policies and procedures to department Associates on a daily basis.
• E.g. SKU, pricing issues, printing signs, labels, operating the RF unit.
• Complete ordering and replenishment of merchandise.
• Supervising a team within the assigned departments while ensuring cross-functional collaboration.
• Ensuring execution of the GT System (policies, procedures, standards) by all Associates.
• Takes appropriate action and provides recommendations based on analysis of assigned area.
• Leads merchandising activities.
• Prepare and participating in inventory management activities (e.g. cycle counts).
• Provide input to the Store Owner/Manager into scheduling and quantification.
• Resolving customer complaints quickly and professionally.
• Opening and closing the store on a rotating basis.
• Actively involved and connected with the store’s local community.
• Supporting the store owner/manager on additional tasks and projects.
• Ensuring health and safety policies and guidelines are followed.
• Ensuring the checkout work area is kept clean and organized.
• Ensuring Loss prevention best practices are followed.
• Ensuring compliance of all policies when selling Tobacco and Lottery.

Job description

Giant Tiger Inc. is seeking a Store Supervisor (Full-Time) in Magog, QC to lead daily store operations and drive excellent customer service. You will manage departments, train Associates, and ensure policies are followed while maintaining strong community ties.

The role requires effective leadership, planning, and merchandising skills, with 1-3 years of retail management experience. Competitive pay, profit sharing, health benefits, and store discounts are offered.