Store Supervisor

brobstongroup.com - Jobboard; Niagara-on-the-Lake; On-site; CAD 40,000 - 55,000; Full time

Job summary

Brobston Group is seeking a Store Supervisor in Niagara-on-the-Lake, Ontario to ensure efficient back-of-house and floor operations, delivering a premium retail experience. This role involves management of receiving, processing, and replenishment of merchandise while supporting sales floor associates and leading team training.

The ideal candidate will have 3+ years of retail supervisory experience, strong leadership and communication skills, and the ability to work a flexible schedule. Join us to improve operational efficiency and ensure compliance in a dynamic team environment.

Qualifications

• 3+ years of retail supervisory experience preferred.
• Ability to lift up to 30 lbs and work a flexible schedule.

Responsibilities

• Receive, unpack, inspect, price, tag and process incoming shipments.
• Maintain stockroom organization and lead reorganization initiatives.
• Conduct stock checks and assist with visual merchandising.

Skills

Leadership

Communication

Organizational skills

Analytical skills

Tools

POS systems

Microsoft Office

Job description

Summary

The Store Supervisor is responsible for ensuring efficient back-of-house and floor operations to deliver a premium retail experience. This role manages receiving, processing, and replenishment of merchandise, supports sales floor associates, and leads operational projects and team training. The Supervisor champions brand standards, visual presentation, and compliance while supporting customer service and store productivity.

Responsibilities

• Receive, unpack, inspect, price, tag and process incoming shipments for floor and stockroom placement.
• Maintain stockroom organization and lead stockroom reorganization and reset initiatives.
• Execute replenishment activities, ISOS report management, reticketing, RFID tagging, and floor restocking to meet productivity targets.
• Support sales floor by conducting stock checks, delivering requested merchandise, and assisting with visual merchandising and seasonal changes.
• Lead operational training, coach team members, provide performance feedback, and assist in talent acquisition.
• Identify and lead projects to improve operational efficiency and ensure compliance with policies and health and safety guidelines.

Requirements

• 3+ years of retail supervisory experience preferred.
• Strong leadership, communication, organizational and analytical skills.
• Knowledge of retail operations, POS systems and Microsoft Office.
• Ability to lift up to 30 lbs., move around sales floor and stock areas, and work a flexible schedule including days, evenings and weekends.