Store Operations Lead — Customer Experience & Team Growth

The Jean Coutu Group; Saint-Hyacinthe; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Fun work environment

Flexible hours

Benefits package

Job summary

The Jean Coutu Group is seeking a store manager in Saint-Hyacinthe, Quebec. You will lead a team to improve customer service, supervise daily tasks, and coordinate hiring, evaluations and scheduling with the management team.

You will also oversee opening and closing, maintain a clean store, uphold the company image, and train staff. The role emphasizes customer interaction and strong leadership for a positive shopping experience.

Qualifications

• Proven track record in retail industry; training offered if no management experience.
• Experience in retail management is a solid asset.

Responsibilities

• Ensure continuous improvement of customer service.
• Plan, distribute and supervise the work to be done by employees under your responsibility.
• Collaborate with management on hiring, evaluations and team scheduling.
• Oversee opening/closing and ensure the store is well run and clean.
• Maintain a commercial image that respects Jean Coutu Group standards.
• Train employees under your responsibility.

Skills

Store management

Customer service

Team leadership

Hiring

Performance evaluations

Scheduling

Training

Job description

The Jean Coutu Group is seeking a store manager in Saint-Hyacinthe, Quebec. You will lead a team to improve customer service, supervise daily tasks, and coordinate hiring, evaluations and scheduling with the management team.

You will also oversee opening and closing, maintain a clean store, uphold the company image, and train staff. The role emphasizes customer interaction and strong leadership for a positive shopping experience.