Retail Assistant Manager: Lead & Elevate Customer Service

The Jean Coutu Group; Chaudière-Appalaches; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible hours

Competitive salary and benefits

Collaborative work environment

Positive leadership opportunities

Job summary

The Jean Coutu Group is seeking a capable store supervisor to oversee daily operations, lead a team, and ensure outstanding customer service at our location. You will partner with management to hire, evaluate performance, and schedule staff while maintaining a clean, welcoming store aligned with brand standards.

We value autonomous, friendly team players who thrive in a fast-paced retail environment and are passionate about delivering exceptional customer interactions.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in retail management is an asset.
• Strong leadership and people-management skills.
• Excellent customer service and communication abilities.

Responsibilities

• Oversee daily operations of the store and ensure smooth running.
• Plan, distribute and supervise work for employees under your responsibility.
• Assist management with hiring, performance evaluations and scheduling.
• Maintain store cleanliness and a welcoming commercial image per company standards.
• Lead training and development of team members to improve service quality.

Skills

Leadership

Customer service

Team player

Autonomous

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

The Jean Coutu Group is seeking a capable store supervisor to oversee daily operations, lead a team, and ensure outstanding customer service at our location. You will partner with management to hire, evaluate performance, and schedule staff while maintaining a clean, welcoming store aligned with brand standards.

We value autonomous, friendly team players who thrive in a fast-paced retail environment and are passionate about delivering exceptional customer interactions.