Store Manager (St. Laurent Centre)

Bestseller Group; Ottawa; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

50% employee discount (in store and on

Monthly bonus program $200–$1400

3 weeks vacation

5 personal days

Insurance & benefits plan

Leadership training

Fun work environment

Job summary

BESTSELLER’s JACK & JONES store in St. Laurent Centre, Ottawa is seeking a Store Manager to lead the team, drive sales and uphold brand standards. You’ll coach staff, set the tone on customer experience, and collaborate with leadership to meet targets in a fast-paced fashion environment.

The role offers competitive pay, a monthly bonus program, generous vacation and personal days, insurance and development opportunities. Join a dynamic team that values growth and performance.

Qualifications

• 2–5 years’ store management experience, preferably in fashion.
• Operational excellence in retail (KPIs, scheduling, inventory).
• Proven leadership in recruiting and mentoring team members.
• Excellent English communication, written and spoken.
• Visual merchandising experience is a plus.

Responsibilities

• Coach and train team on product, styling, selling techniques and procedures.
• Collaborate with District Manager on performance conversations and improvement plans.
• Lead in customer service, merchandising, decision-making, business sense, and lead by example.
• Develop in-store talent and promote from within.
• Be on the floor coaching, selling, ensuring profitability and team development.
• Handle store opening/closing procedures per company policy.
• Ensure displays are merchandised to maximize sales.

Skills

Store management

Retail operations

Leadership

English communication

Visual merchandising

Job description

Position : Store Manager, JACK & JONES
Reports to: District Manager
Location: St.Laurent Centre, Ottawa, ON

Salary: The starting salary for this position is $55,000 per year. Final compensation will be determined based on the candidate’s relevant years of experience in comparable roles and functions.

Vacancy: Currently Vacant

Why choose JACK & JONES ?

At JACK&JONES, we move fast and lead with purpose — every day is dynamic, and no two are the same. As Store Manager, you're not just running a store — you're driving a culture. You’re a leader, a coach, and the heartbeat of the customer and team experience. You set the tone, empower your team, and ensure every customer walks out feeling confident, inspired, and connected to our brand.

What we offer:

• Always have an incredible sense of style with our 50% employee discount in store and online for you and your family.
• Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume)
• 3 weeks vacation upon hire, 5 personal days, insurance & benefits plan
• Leadership training and development programs
• Fun work environment – work with a great team that supports you and your development

Being a STORE MANAGER, is:

• Regularly evaluating, supporting, training and coaching the members of your team on product, styling, selling techniques and operating procedures.
• Partner with your District Manager in documenting conversations, creating performance improvement plans and managing corrective action processes.
• Strong in customer service, visual merchandising, adaptability, quick decision-making, business acumen, and leads by example.
• Developing in-store talent and future leaders by looking internally to promote teammates.
• Be present on the floor selling and coaching, ensuring profitability, and supporting team development.
• Performing store opening and closing procedures in alignment with company procedures.
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability.

What it takes:

• 2-5 years’ experience in store management, ideally in the fashion industry.
• Experience in maintaining operational excellence in retail stores (analyzing KPIs, scheduling, inventory management, etc.).
• Proven leadership skills in the recruitment and development of talent and mentoring team members.
• Excellent communication skills in English, written and spoken.
• Experience in visual merchandising, an asset.

ABOUT BESTSELLER

At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop. For more information, visit www.bestseller.com.